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Want to get instant messages about pool
closures, practice changes, etc. on your phone, well then sign up
to follow the SMRT
Twitter. Just go to http://www.twitter.com/swimsmrt and click "Join Today",
then go to your Settings and select Devices, then just sign up to
follow the SMRT
Twitter and you will get all our urgent text messages
on your phone. Please remember that standard text messaging
rates may apply from your carrier.
-
Add your phone number number, with
country code first (+1 is the US country code; a US phone number
would look like this: +14153368687)
-
Wait for the verification code to pop
up
- Text the verification code to Twitter
using the number given in the devices page. US residents should
always see 40404- if you see another number, you might’ve
added the number in the wrong format.
Missing Twitter text
updates is fairly common. If the Twitter text queue is too
overloaded with text updates, some will be dropped.
Find out more about this
here. This means that occasional
missing updates from random folks at busy times is expected.
If you're missing updates from the same or all person(s)
consistently, this may be a different problem.
Things to Check
-
make sure you're getting
the updates on the web; if you aren't, that's probably why you
aren't getting them via text; refer to the section above
-
make sure your time zone
is correct, and your sleep time isn't the reason updates aren't
incoming
-
check your settings to
make sure your phone number is verified to your account. (Hint: if
the verification code is still present, your phone isn't
verified.)
-
verify that your phone
updates are ON; send ON to Twitter to get the confirmation message
that updates are ON.
-
be sure you're following
the person whose updates you're missing, and updates for that
specific person are turned on. The default phone setting is
OFF until you visit the profile page and turn text updates ON, or
send follow username from your phone, like this: follow amy
If all of the above is good,
try:
-
un-following and
re-following the person whose updates you're missing
-
setting phone updates to
ON from the profile page; send follow username from your phone to
get the confirmation that text updates are on
If you're still not
getting updates from that person, submit a
request with the details about what's
happening, and don't for get to include this info:
-
Your user name and the
user name of the person you're missing updates from
-
URL of the missed
update, like so: http://twitter.com/coates/status/1114430687
-
Your phone number and
mobile service provider
Our support team will look into it
for you.
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