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Financial and Other Team Policies

AUTO-PAY

A credit card or bank account (ACH) will be drafted on the first of each month.  This is a secured service—Seminole Aquatics does not have any access to your credit or baking information.

TO SET UP OR EDIT YOUR AUTO-PAY INFORMATION

  1. Log on to your account (email [email protected] if you’re having any problems logging in).
  2. Click on “My Account”.
  3. Click on “Set Up Auto-Pay”.
  4. Enter your info or click on blue “Edit” to change your information.
  5. Press “Save Changes”.

LATE PAYMENTS

If there is still no payment or communication received by the 10th of the month, there will be an additional $10 late fee added to the account, and the account will be suspended (the swimmer may not practice until all fees have been paid in full).  Additionally, swimmers from families with accounts that are not current will not be able to sign up for swim meets or order team apparel.

COMMUNICATION

All families need to provide a current email address so that you can receive emails and log in to your account.  If your e-mail address changes, please email [email protected] with your new email address.

TEXT MESSAGE ALERTS:  Our team uses Remind, a free texting app, to send out reminders about swim meets, practice changes, etc.  To learn how to receive team text messages, click HERE.

REGISTRATION

Registration is done online only.  A $125 registration fee is due at this time for Non-SA club members, as are the first month’s coaching fees.  This is a one-time fee and will not be charged again unless you change teams. 

BILLING

Monthly training fees are auto-drafted on the 1st of each month.  Swim meet fees, apparel fees, etc. are charged to the credit card on file as they occur.

MONITORING YOUR ACCOUNT

Once you register, you can log into your account using the email address and password that you set up during registration.  ALL FAMILIES NEED TO CHECK THE STATUS AND CHARGES TO THEIR ACCOUNT REGULARLY.  If you have any trouble with your account or forget your log in and password, email [email protected].

ACCESSING AND READING YOUR ACCOUNT

  1. Log in (Again, please contact [email protected] with any log in issues).
  2. Click on “My Account”.
  3. Click again on “My Account”.
  4. Click on “Membership Dues Schedule”.
  5. Click on “Show Invoices”.
  6. The “Total Outstanding Balance” is the amount that is due immediately.
  7. “Total Projected” is the amount that will be due on the first of the next month.

Please remember—not receiving an email is not a valid excuse for a lack of payment.

PRO-RATIONS

There are NO pro-rations due to any of the following: lack of attendance, inclement weather, holidays, pool closures, or team breaks.  Our team takes a one-week break twice during the year, typically at the end of the summer and at the end of December.  Additionally, there are no pro-rations after initial registration with the team.

USA REGISTRATION

Seminole Aquatics is a USA Swimming sanctioned organization.  As such, all of our athletes must be USA registered each year in order to compete in sanctioned events.  Before competing in any event, any non-USA registered athlete will be registered by the team, and the fee shall be charged to the family's SA account.

TAKING A BREAK?

If you will be taking a break from the team you must notify both [email protected] and [email protected] BEFORE the first day of the month in order to avoid being billed.  You will not incur another registration fee upon reactivation.

BILLING OR ADMINISTRATIVE QUESTIONS

The coaching staff is not equipped to discuss any billing or administrative questions.  Please do not approach them on the pool deck regarding any of these matters.  Instead, you may direct any fee or payment questions to [email protected], and any administrative questions to [email protected].

FINANCIAL HARDSHIP

If you are experiencing a financial hardship, please communicate with us immediately by emailing [email protected] to discuss your situation.