|
This page contains instructions regarding how to log into the
team website. In order to log in, you need a username and
password.
Your username is the e-mail address currently
listed in your account. Families active with the Taz in 2008
should use the e-mail address used from the Taz volunteer
system. New families should use the e-mail address used on
the 2009 Registration Form. In future seasons, new families
will input the e-mail address into the web site's on-line
registration system.
Families must request a password from the system
in order to log in. The procedure to request a password
is:
1. Click the Sign In button on the web site
(immediately below Home on the menu bar).
2. On the sign in page,
please input the e-mail address that you used in the
volunteer system last season. New families should
use the e-mail address listed on their 2009 registration
form.
3. Leave the
password blank.
4. Below the
password is a link that says "Click here to request your
password." The system will send out a new e-mail to you with
an auto generated temporary password.
4. Sign into
the site with that password, then click the "Change Password" link
in the menu bar to change your password.
If you no longer have
access to the email you used in the volunteer system last season
please press the contact button and update us with your new email
address.
Troubleshooting:
Q: I've entered my
e-mail address from 2008 and requested a password, but the system
will not issue a password to me. What do I
do?
A: There are two reasons for
the message. The system does not recognize your e-mail
address. The web site will only issue passwords to accounts
that it recognizes. Second, your account may be in suspended
status. The site will only issue passwords to accounts in
good standing. Please contact the team by clicking
Contact.
Q: I don't remember
my e-mail from last season. How do I reset
it?
A: Click Contact
and send the team your new e-mail account. The team
webmasters will reset your e-mail address. Repeat the log in
procedure by requesting a password from the
site.
Q: My e-mail address
is changing. How do I change my e-mail address in the system
so that I do not lose access to the site?
A: Log in using
your regular e-mail address. Click My Account on
the left menu bar. Update your account information to reflect
your NEW e-mail address. Your new e-mail address will be
effective when you save changes to your account
information.
|
