Security Statement

TeamUnify.com utilizes some of the most advanced technology for Internet security available today. When you access our site using Microsoft Internet Explorer version 5.5 or higher, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered Users in your organization. Your data will be completely inaccessible to your competitors. TeamUnify.com provides each User in your organization with a unique user name and password that must be entered each time a User logs on. TeamUnify.com issues a session "cookie" only to record encrypted authentication information for the duration of a specific session. The session "cookie" does not include either the username or password of the user. TeamUnify.com does not use "cookies" to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.

In addition, teamunify.com is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.

Security researchers seeking information on how to report security issues to teamunify.com should review the following statements.

The teamunify.com security effort acknowledges the valuable role that independent security researchers play in Internet security. Keeping our customers' data secure is our number-one priority, and we encourage responsible reporting of any vulnerabilities that may be found in our site or application. TeamUnify.com is committed to working with the security community to verify and respond to any potential vulnerabilities that are reported to us. Additionally, teamunify.com pledges not to initiate legal action against security researchers for penetrating or attempting to penetrate our systems as long as they adhere to the following conditions.

Testing for Security Vulnerabilities

Conduct all vulnerability testing against demonstration websites (instances) of our online services to minimize the risk to our customers' data. Contact and request domain names at security@teamunify.com.

Reporting a Potential Security

Privately share details of the suspected vulnerability with teamunify.com by sending an email to security@teamunify.com. Provide full details of the suspected vulnerability so the teamunify.com that may validate and reproduce the issue.

TeamUnify.com does not permit the following types of research:

  • Causing, or attempting to cause, a Denial of Service (DoS) condition.
  • Accessing, or attempting to access, data or information that does not belong to you.
  • Destroying or corrupting, or attempting to destroy or corrupt, data or information that does not belong to you.

The TeamUnify Security Commitment:

To all security researchers who follow this TeamUnify.com Vulnerability Reporting Policy, teamunify.com security efforts commit to the following:

  • To respond in a timely manner, acknowledging receipt of your report
  • To provide an estimated time frame for addressing the vulnerability
  • To notify the reporting individual when the vulnerability has been fixed

No Compensation

TeamUnify.com does not compensate people for reporting a security vulnerability, and any requests for such compensation will be considered a violation of the conditions above. In such an event, teamunify.com reserves all of its legal rights.

 
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The genesis for TeamUnify started when Tom Fristoe became President of Tri Valley Masters Swim Team, as well, his association with Pleasanton Seahawks Swim Team, where his three daughters swam. Tom witnessed the repetitive tasks and issues that these volunteer run teams face everyday and how each struggled to effectively manage themselves. The core issue is that data and process was not centralized. In-turn the part-time administrators struggled to be effective. Everyone was working on separate tasks from separate islands of data. The scenario begged to be fixed by moving the tasks and information into one central location.

Tom and long-time friend Ming Lee started the long development process of engineering and then re-engineering the platform as they learned what worked best to enable the greatest productivity with the least amount of work. In the summer of 2007 TeamUnify moved from the "helping stage" and incorporated. The name TeamUnify was chosen because is represents our mission to unify a team together. In the process, we re-located to Bend, Oregon and opened our offices.

The full-time effort quickly delivered results. We raced from a handful of teams to 1,000+ and are now growing at nearly 40 new teams every month. Add to this, the revolutionary family of mobile products called OnDeck, TeamUnify continues to establish new standards for how swim teams, coaches and lessons programs will manage themselves more effectively with less effort. The result is a software platform, designed specifically for swimming, that delivers centralized business process optimization that's really easy-to-use. The platform is time tested, with intelligent automation, SwimOffice will help a swim team perform far better than today. See a Demo today.

At TeamUnify, we know that data security is crucial. This is why it's a top priority. We devote significant resources to continually develop our security infrastructure. When the TeamUnify service is accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (“SSL”) technology protects your data using both server authentication and data encryption. These technologies help ensure that your data is safe, secure, and only available to you through use of your username and password. TeamUnify is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. TeamUnify also offers enhanced security features within the service that permit customers to configure security settings to their level of comfort. Here are additional security measures we take to protect your information:

Physical Security
Our production equipment is collocated at a facility that provides 24-hour physical security, redundant electrical generators and other backup equipment designed to keep servers continually up and running.

Data Encryption
TeamUnify leverages encryption products to protect customer data and communications, including 128-bit Thawte SSL Certification. The lock icon in the browser indicates that data is shielded from access while in transit.

User Authentication
Users access the TeamUnify service only with a valid user name and password combination, which is encrypted via SSL while in transmission. Users are prevented from choosing weak or obvious passwords. Users must enter their user name and password for each login.

Operating System Security
TeamUnify provides operating system-level security by using a minimal number of access points to all production servers. We protect all operating system accounts with strong passwords, and production servers do not share a master password database. All operating systems are maintained at each vendor's recommended patch levels for security and are hardened by disabling and/or removing any unnecessary users, protocols, and processes.

Database Security
Whenever possible, database access is controlled at the operating system and database connection level for additional security. Access to production databases is limited to a number of points, and production databases do not share a master password database.

Server Management Security
TeamUnify employees do not have direct access to the TeamUnify production equipment, except where necessary for system management, maintenance, monitoring and backups. The TeamUnify engineering team provides all system management, maintenance, monitoring, and backups.

For more information regarding privacy and security and for information regarding security researchers and how they can report security issues to TeamUnify, see our full Privacy Statement, located here

 
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