September 6, 2014
Hi Water Bear Families,
Several of you have let us know that you're having trouble with on-line registration and account creation. TeamUnify, the website and team management platform we're using, is very robust and powerful, but also fairly complicated. We apologize for the inconvenience and thank you for your patience as we get the hang of things. Here's what we've figured out about registration:
- If your swimmer has swam on a USA Swimming team with Drew before, you probably already have an account. Your login is your email address. If you're having trouble getting in, send an email to firstname.lastname@example.org and Amy will send you login instructions.
- If your swimmer is new to USA Swimming, you probably don't have an account. You can still register, but won't be able to access your account until payment has been received and your account has been approved.
- If you just can't seem to get the online registration to work, just bring your paperwork and check to practice next week and we'll take care of it there.
Thank you again for your patience!