We have had a few schedule changes lately due to various
reasons. It is important to always check the website before
coming to practice as that will reflect any current changes/issues;
however, we will also send an email. In cases where it's a
last min. change we will also send an SMS/Text if you have that
enabled on your account. Attached are instructions on how to
do so. Please follow all the directions carefully and make
sure that you have received the verification text (and processed
it) or it will not work. Any questions, let me know...I'm
more than happy to help get you set up.
Thank you all for your patience in what has been a challenging
start to our Season. The Board and Coaching Staff are working
had to get resolutions in place.
To add a cell
number for texting messages please follow the steps below. This
MUST be done for the number to be activated for use through OnDeck.
Ideally an account holder will perform the below steps, as it
requires retrieving a verification code from their cell phone and
entering it on the site.
Sign In to your team's TeamUnify SwimOffice website.
In the side menu click
My Account >
To add an SMS number for one of the athletes in the account, click
Members tab and then click their name; otherwise stay
on the current screen.
SMS cell number and select its
Save in the upper right and it will send that
number a verification text.
Check your cell phone for a "Verify your SMS" text from
alias is your team's alias, and open it. Note that
some cell carriers can take awhile to deliver the message.
Tap the link and you should see one of three possible messages.
"Success! We have validated your primary SMS." (or "secondary SMS"
if that's what you were verifying) The SMS number is verified and
ready to receive texts from the team. You may skip the rest of the
"Sorry, your primary SMS has already been validated." Sometimes
just opening the text will verify the number, resulting in this
message. The SMS number is verified and ready to receive texts from
the team. You may skip the rest of the steps.
"Sorry, the code XXXX did not match any codes." Continue to the
If tapping the link doesn't work, note the four digit code number
in the text message.
Back in your team's SwimOffice website, click the
Unverified button above the SMS number.
If you got the error in step 7c on your mobile device,
Resend Verification and go back to step 6.
Enter the four digit code from your text message in the
Verification Code field and click
You will see
Verified in green above the SMS number. You may
need to refresh the screen to see this.