Team Supporters

Hi everyone,

We have had a few schedule changes lately due to various reasons.  It is important to always check the website before coming to practice as that will reflect any current changes/issues; however, we will also send an email.  In cases where it's a last min. change we will also send an SMS/Text if you have that enabled on your account.  Attached are instructions on how to do so.  Please follow all the directions carefully and make sure that you have received the verification text (and processed it) or it will not work.  Any questions, let me know...I'm more than happy to help get you set up.

Thank you all for your patience in what has been a challenging start to our Season.  The Board and Coaching Staff are working had to get resolutions in place.  


To add a cell number for texting messages please follow the steps below. This MUST be done for the number to be activated for use through OnDeck. Ideally an account holder will perform the below steps, as it requires retrieving a verification code from their cell phone and entering it on the site.


  1. Sign In to your team's TeamUnify SwimOffice website.
  2. In the side menu click   My Account >   My Account.
    My Account > My Account menu in SwimOffice
  3. To add an SMS number for one of the athletes in the account, click the  Members tab and then click their name; otherwise stay on the current screen.
  4. Enter an   SMS cell number and select its   Carrier.
    Enter SMS number and carrier
  5. Click   Save in the upper right and it will send that number a verification text.
  6. Check your cell phone for a "Verify your SMS" text from   notifications+alias, where   alias is your team's alias, and open it. Note that some cell carriers can take awhile to deliver the message.
    SMS verification text
  7. Tap the link and you should see one of three possible messages.
    1. "Success! We have validated your primary SMS." (or "secondary SMS" if that's what you were verifying) The SMS number is verified and ready to receive texts from the team. You may skip the rest of the steps.
    2. "Sorry, your primary SMS has already been validated." Sometimes just opening the text will verify the number, resulting in this message. The SMS number is verified and ready to receive texts from the team. You may skip the rest of the steps.
    3. "Sorry, the code XXXX did not match any codes." Continue to the next step.
    4. If tapping the link doesn't work, note the four digit code number in the text message.
  8. Back in your team's SwimOffice website, click the   Unverified button above the SMS number.
    Enter SMS verification code
  9. If you got the error in step 7c on your mobile device, click   Resend Verification and go back to step 6.
  10. Enter the four digit code from your text message in the   Verification Code field and click   Verify.
  11. You will see   Verified in green above the SMS number. You may need to refresh the screen to see this.
    Verified SMS number