April 8, 2010
Dear Neptune Families,
We have completed the dues collection and processing procedure. This new system allows Team Unify (the team web site) & QuickBooks (for our record keeping as a business) to communicate together. These changes will result in more accurate record keeping of accounts receivable each month, dues checks processed and posted by the 15th of each month and will allow members to view their account history/balance on line.
First thing you’ll want to do is log in to your account on the Neptune website, then click on the “My Account” link on the left hand menu bar. Once you’re in your account information, click on the “Membership Dues Schedule” tab. On the next screen, on the left hand side, you will see “Show Invoices for this Account”. Click on that link. Check your account balance and pay this amount in full.
We as a team would prefer that the families pay their accounts by check, cashier check, and coming soon credit cards. Attached to this email is the ACH form that allows you to do auto pay from your bank to our PO Box 317, Santa Rosa, CA, 95402.
If you need to pay by cash please do the following;
- Place the cash in a sealed envelope with the following information;
- Amount of the cash
- Date of transaction/due month
- Name of swimmer
Place this envelope in the “white dues” box in the Neptune Ridway office by the 10th of each month. This additional step will allow the team to properly credit your account..
With regards to your account, if you feel there has been an error in our accounting, please contact Head Coach Dan Greaves at email@example.com with bank documentation stating this.
Starting May 11th, 2010 all dues checks received on the 11th or any day after would be charged the $25 late fee as stated in Neptune Swimming team dues policy.
Thanks for your support & GO NEPTUNES!!
Dan Greaves, Head coach
Albert Yu, Treasurer