Background-image
Background Check - Reduced Fees and Renewal Issues‏

 

LSC Registrars

            LSC Permanent Offices

            LSC Officials Chairs

 

Good news! Sterling has reduced the cost of the background checks! A new background check has been reduced from $39 to $36.50. A renewal has been reduced from 19 to $18. J

 

There seems to be quite a bit of confusion regarding the elimination of the Level I background checks. This is because we apparently have a quite a few non-athlete/other members who later decide to change their membership to Official. When they go to the background check web page, they select “Renewal” because they know that they did a background check previously. Unfortunately, this simply initiates a Level I renewal even though they now need a Level II background check in order to be an official. From Cindy Hayes:

 

On the website, there are now only two options when completing a background check.  The first option is a “New Member” background check and the second option is a “Renewal”.  The previous choices were Coach/Official or Non-Athlete Member.  The non-athlete member choice was for all non-athlete members who were not a Coach or Official.  Renewals have not changed.  Members that initiate a renewal will continue to be processed at whatever level they were originally, but if the membership status is changed to official or coach, a “New Member” check will need to be initiated in order for that member to have a coach/official level background check.  

 

EXAMPLE: Susie Parent originally initiated a Level I check in 2013 and will continue to renew at this level UNLESS she wants to change her membership to coach or official, instead of “other”. If she is changing to official or coach, she will have to complete a “New Member” background check before the change can be completed. 

 

This is not intuitive to anyone renewing their background check and changing to an official, so please post something on your website or send out an email to your non-athlete/other members. (This doesn’t affect new non-athlete/other members because they are initiating the “New Member” Level II background check and it doesn’t affect current officials or coaches because they are renewing their Level II background checks. It only affects existing non-athlete/others who want to CHANGE to official or coach.)

 

If the non-athlete/other changes to official or coach, you will see a flag on their record, “A Level 2 background check is required for this Official/Coach”. This message is how you will know that they didn’t do a New Member background check and need to do so. If they tell you that they did the Renewal background check within the last 30 days, they can use this link to change to a Level II and pay the difference. If it has been more than 30 days, they will have to start over with a New Member background check and pay the full $36.50.

https://smwreports.sterlingdirect.com/consumer/subject.asp?cipher=A5D961CE2C4D4529BC3B&order=15962

 

I hope this explanation clears up some of the confusion. If you still have questions, please let me know.

 

Cathy Durance

Member Services Director

USA Swimming