Frequently Asked Questions

1. How many classes are there in one session? What happens if I miss one?

There are 8 classes in a single session. During the summer the lessons are Monday-Thursday for two weeks. During the rest of the year, classes are either Monday/Wednesday or Tuesday/Thursday for four weeks. We will make up one class per session. Make-up classes will only be granted in the event of illness or injury.


2. What are your class sizes?

We only allow 5 students per instructor. This way the students can have the most amount of time possible working with their teacher. Any additions to this number will vastly effect the materials that your child can learn.


3. Can I enroll after a session has started?

As long as there are still open slots, you are always welcome to register. The class cost will be prorated for you automatically online.


4. How do I know which level to sign up for?

On our website we provide information on the various skills learned within each level. You are also more than welcome to call or come by the pool. One of our staff members is always happy to assist you in enrolling in the correct level.


5. What if the class I want is full?

I suggest putting yourself on the Wait List. Your credit card will not be charged. This way, if a spot does become available we will have all of your information available to contact you. Although we cannot make any guarantees that a spot will open, it never hurts to put your name in the Wait List.


6. What if my child has to repeat the level?

Before a child can even begin to think about swimming, they must first overcome their fear of the water. Joining swim lessons requires a student to become familiar with a new environment, new people, new expectations, and being away from their parent. This process may take some time, and varies for all children. Once a child has overcome their fears, then they can begin thinking about swimming and the skills they are being taught. Please allow your child (and their instructor) the time and space necessary for this to take place. 

Some children may need to repeat a level 1, 2, 3, even 4 times. Do not rush your child, they will learn in their own time. It is more important for them to learn skills the correct way the first time, than to be rushed through the process and have to relearn skills later in the process. It is our goal to move your child through the levels as quickly and efficiently as possible.


7. Will my child learn to swim in one session?

All children learn at different rates, we will never put a guarantee on a child learning to swim in a certain amount of time.