Q: Where do I park?
A: Lot D
Q: What to expect on the first day of class?
A: On the first day of class, stop at our desk just outside the
locker rooms on the pool deck to check in. At this time we will
give you some written information on our programs. It is very
important to read the information we give you. Parents should have
their swimmers line up on the benches on the pool deck as they wait
for their class to begin. Parents will need to move to the Glass
Commons viewing area or to the pool balcony, as they are not
permitted to stay on deck.
Q: Will my child be evaluated on the first day of
A: On the first day of class instructors will call out the names
on their rosters and do a quick introduction and rule review with
the participants. Once they are ready to get in the water the
instructor will start the class with do a prerequisites test for
their level to ensure each participant is in the correct
Q: What levels do you offer at each class?
A: Patriot Aquatic Club Swim Lessons offers 8 different levels.
The levels start at beginner level and up to advanced stroke
Q: What is the student/teacher ratio?
A: For levels 1 - 3 we keep a 4:1 ratio and for levels 4-8 we
keep a 6:1 ratio.
Q: Who will teach PAC classes?
A: Each instructor has been trained on site and goes through
regular trainings and updates. All levels have lesson plans
provided so no matter what time or instructor is teaching the level
they should all progress at the same speed and cover all the same
Q: Can I request a specific instructor?
A: No. For group lessons assignments come down to instructor
availability and what each instructors strongest level is. For
privates you are allowed to request an instructor.
Q: What equipment does my child need for
A: Your child only needs to bring a swimsuit and a towel. Girls
also need some sort of hair tie to keep their hair out of their
face. Caps are strongly encouraged.
Q: Can my child wear goggles?
A: After a swimmer has passed level two, they may start wearing
goggles. Swimmers in the first two levels are still learning
to acclimate their bodies to the water and we want them to be able
to function in the water without any aids.
Q: Can I observe lessons?
A: Every day is observation day! Parents may only observe
lessons from the Glass Commons viewing area or the pool
Q: Can I bring my son/daughter into a locker room of the
A: Children age 6 and under may go in the same the opposite
gender locker rooms with their parent/guardian. For children older
than 6 that are in need of assistance changing and cannot go in the
locker room with a parent or guardian please see the deck
supervisor about using the office changing room.
Q: Is a parent allowed to use the pool locker room for
their personal use?
A: No Parents are not allowed to use the pool locker rooms for
their personal use due to the concerns for the safety of the
children participating in the program.
Q: Can I make up missed classes?
A: We do not offer or allow additional makeup classes. If we
cancel a class for some unforeseen reason, there will be a makeup
date scheduled if time allows.
Q: Can I get a refund for my class?
Cancellation and Refund Policy:
You may cancel a class anytime without penalty up until a week
before the class begins. If you wish to cancel a class
after the class has begun, no refund will be given. No makeup
classes are allowed for a missed class. Refunds will only be
given for missed classes in the event that we are not able to
conduct the lessons safely or effectively due to an issue with our
facility and a make-up day is not offered.