Frequently Asked Questions – FAQs


What is your Instructor to Student Ratio and class size?

To ensure the most ideal teaching conditions, we maintain a low Student to Instructor ratio. In the case of Parent & Child there are 5 children plus parent with an Instructor. Pre-School classes have a ratio of 2 to 1 and School Age classes 4 to 1. Our FREE Trial Classes have a ratio of 3:1. Adult classes are maximum 4:1 and Special Needs are 1:1. Private and Semi Private lessons are also available.

Can I select my coach or have the same coach teach my child each week?

We do not assign students to coaches, instead students are assigned to a Station based on their skill level. The goal is for each student to progress from Station to Station at his/her own rate of accomplishment. The student moves from Station to Station, the instructor generally does not. In addition coaches will change Stations usually every month.


Can I sign my child up in the middle of a session or do I need to wait until next session?

Since our curriculum is not based on sessions you can sign your child up at any time. Each child is taught the skills that they need based on their ability level regardless of when they start lessons. You can sign up at the beginning, middle, or end of the month. Our fees will be prorated as necessary.

Where can I see the class days and times that are offered?

Click on Session filter to choose the day that you are looking to have classes on. Once you choose the day then click on Class filter right next to session filter and choose if you want Group or Semi Private classes. Group classes will have a (G) and one number, Semi Private classes will have (SP) and two numbers. 

Make-up Policy

Please see the FLEET First Swim School Policies for Make Up Lesson information: Click Here

How do I withdraw my swimmer from the program?

You can withdraw your swimmer by filling out the form on our Withdrawal Page

Please note: Make sure that you submit your withdrawal by the 20th of the month prior to ensure that you do not get charged for the next month

How many days a week do you recommend for my child to swim?

We recommend twice a week classes as the most efficient and effective way for your child to learn to swim.

How much does it cost?

Parent & Child - are "Group class's $17.50 per class" average cost per month is $70.00

Pre-School Class - are "Semi-Private class's $24 per class" average cost per month $96.00

School Age - are your choice of "Group $17.50 per class" or "Semi-Private $24 per class"

Private Class - you can make any class a private class $48 per class average cost per month is $192.00

Note: The average cost of your class could be higher or lower each month we count the days in the month, so if your day has 5 days in that month you will be charged 1 class more. If there is a holiday that we are closed for you will be charged 1 class less.

These prices are based on one time a week you can make any of your classes 2 or even 3 times a week it will just double or triple your cost. 

At what age can/should my child start to learn to swim?

Many children begin swimming as infants and there is no doubt the water provides a very special experience for the young child. We offer our Parent & Child program for children 6 months and older.

Are Private Lessons better than Group Classes?

At Fleet First we favor group swim lessons for children who are ready to learn in a small group setting. Small groups of three children or less provide instruction, practice and the opportunity to watch other children perform the skill. We do offer private or semi-private lessons for those that may be interested in a more one on one setting where the child receives more face time with their instructor. That being said, we still favor small group lessons.

What skills will my child learn?

Please click on SwimAmerica Station Descriptions for more information on the skills your child will learn in each station as they go through the SwimAmerica program.

How do I know if my child needs learn-to-swim classes?

All children need to learn to swim. Drowning is the second leading cause of accidental deaths among children under the age of 18. Swimming is the only sport that can actually save your child’s life!

Our definition of “learning-to-swim”

In SwimAmerica, we use a high standard. We are in business to save lives. That means a person can maintain themselves indefinitely in the water. The 10 Stations of the SwimAmerica program outline the requirements that satisfy our definition of swimming. Progressing through all 10 Stations won't be achieved quickly. It takes time. But it can save your child's life. That is certainly worth the investment of time. After all, learning to swim is a LIFETIME GIFT.

How long will it take for my child to learn to swim?

There are many contributing factors when it comes to determining how long it will take a child to learn to swim. Some of these factors are: your child’s age, pool experience, comfort level in the water, listening skills, enthusiasm and level of fitness. But ultimately everyone learns at a different rate and each child will progress through the program at their own speed.

Do you teach SwimAmerica year round?

Yes, FLEET First runs our afternoon & evening learn-to-swim classes year-round. We also offer Parent & Child and Preschool classes during the day year round as well. FLEET First also offers special summer daytime classes during the months of June, July and August.

What do we need to bring to class?

We want to set your child/ren up for success with the proper swim wear. We recommend your child wear a one piece swimsuit, cap, and goggles. Swimsuits should be snug fitting and quick drying. Many fashion suits for girls and baggy shorts for boys retain water and actually feel heavy in the water, making it harder to learn. You will also need to bring a towel so that your child can dry off immediately after swim class.

Could you tell me a little about your staff?

Our SwimAmerica Site Supervisors have numerous years of competitive swimming, teaching and coaching experience.  All of our coaches are credentialed “SwimAmerica” Coaches and teach students how to swim by the most effective method known.  They teach politely, enthusiactically, with humor and enjoyment. We pride ourselves on providing a safe teaching and learning environment for all children.

How does the SwimAmerica station program work?

SwimAmerica is a 10-step program, station to station progression method based on swimming technique, stroke mechanics, and continued skill improvement, that allows your child to progress at their own rate. When children pass the advancement goals for a particular station, they are immediately promoted to the next. SwimAmerica students are directed towards specific goals in each station and immediately rewarded for successful completion of goals through our unique “Award of Achievement Certificate System”.

How will be child be rewarded?

During the first week of lessons, each NEW SwimAmerica participant will receive a waterproof Red, White and Blue SwimAmerica Certificate. The certificates have the station numbers printed on the front with the advancement goals for each station printed on the back. These certificates are the perfect tool for tracking your child’s progress.

As soon as they have been promoted to the next station, your child will be asked to step out of the water and ring the cow bell. While the child rings the bell coaches and students will clap and cheer for your child's new accomplishment. Immediately after they ring the cow bell, your child will start to learn their new station.

When children are promoted, they earn a gold SwimAmerica sticker to place on the station they passed. Please help your child take pride in their accomplishments by displaying their certificate at home. As you will notice, we make a big deal out of each student’s advancement during class, and we recommend you maintain these life-long certificates for your child(ren).

Please stop by the office after class to pick up your child's advancement sticker for their certificate.

How can my child move to the FLEET competitive team?

Please Contact Us and we will be happy to schedule a Try Out with the FLEET competitive team. It is recommended that you finish all 10 SwimAmerica Stations before you try out for the competitive team. We would also recommend that your child swim with our Future Stars pre-competitive group for a period of time prior to trying out for the competitive team to ensure that they are completely prepared.