Staff Work Hours – How/when can I contact a coach?
Coaches are available to contact via email while off deck. The ideal time to contact a coach is usually before practice/swim meets. Due to unforeseen circumstances that may arise throughout the course of the season, coach availability may change from week to week. Some coaches travel 20-30 minutes to pools, and may also work outside jobs. We encourage families to read the weekly update emails, the CSC website and group practice calendar, email, and to contact your lead coach to check for availability throughout the week.
Please allow coaches 24 hours to return emails during the workweek. Many of our coaches coach a senior swim group AND an age group swim group and do not have access to their email while on deck. If you need to contact a coach regarding that day’s practice, please do so as far in advance as possible. During swim meets, please wait until the end of the meet to email the coach. Coaches will respond to emails sent during a swim meet, after the swim meet is over.