REGISTRATION AND BILLING POLICIES
Completion of online registration with the team requires acknowledgment that you have read and understand these policies and guidelines, and that you agree in particular to the following terms and conditions of team registration and billing. The Atlantis Board reserves the right to change the policies contained herein and on the website and will communicate such changes to the membership.
Online Registration & Secure Billing: Our registration process is strictly online through the team website. This system is not consistently compatible with smart phones and tablets; please use a computer to complete your registration. You will be required to enter valid credit card or ACH information during registration and maintain this information in order to remain a member in good standing with the team and to avoid late fees (see below). Credit card or checking account information that is used for billing through the team website is stored on a secure Team Unify server. No Atlantis coaches, members or website administrators have access to payment account information.
Group Placement Priority: In order to maintain coach-to-swimmer ratios, various sections of each group may be offered with each section being limited in size and having its own assigned practice times and locations. Please note that registered swimmers may only attend practices at their assigned practice times and locations.
Priority Registration for Returning Members - Placement priority will first be given to Returning Members during a special registration period before the start of the short course season each year. All swimmers who paid for at least one full two-month session of the immediately preceding annual season and their families are considered “Returning Members” IF they use the same account log-in email for registration AND do not have fees owed to Atlantis Swimming whether it is meet fees, swim fees or any other charges. Outstanding charges must be paid before registration can be completed. Returning Members will receive placement priority based on the time and date that online registration is completed. Returning members must adhere to the group assignments that will be posted prior to registration or their registration will not be approved.
General Registration - After the priority registration period for returning members has closed, general registration for the season will be opened. Outstanding charges, if any, must be paid before registration can be completed. These registrants will receive placement priority based on the time and date that online registration is completed. New swimmers must receive a group placement assignment from an Atlantis coach before registration can be completed.
Registration Status for Groups Reaching Capacity (Waitlists): If groups reach capacity, a wait list will be started for each group. In all cases the registration system may allow you to enter your payment information, but in the event that your group is at capacity, all registration fees will be refunded. You will receive an email indicating whether or not your swimmer has been added to the rosters.
Nonrefundable Registration Fees: Annual, one-time fees payable at the time of registration are described below; please see the current season’s Atlantis Swimming Fee Schedule posted on the team website for specific fee amounts. These fees are in addition to the Group Training Fees described later in this section.
Annual Team Registration Fee - An annual team registration fee is charged for all swimmers to help defray the team’s administrative expenses and operating costs. This fee is charged at the time of registration and is nonrefundable except in the event that your group has reached capacity.
Annual Payment Discount - The Registration Fee is waived for those opting to pay group fees for a full year in advance at the time of registration. If a swimmer withdraws prior to the end of the annual season, the Registration Fee will be deducted from any credited amount. NOTE: This plan is for swimmers who will train September - August. Families who are planning to withdraw at any point during the season should NOT choose this payment plan. The registration fee will be charged at the time of withdrawal.
Multi-Swimmer Discount - Families registering multiple swimmers will receive a discount on their registration fees; please see the current fee schedule for details. Swimmers do not need to be registered at the same time to receive the discount. Upon registration of an additional swimmer you will be charged the full registration fee and then receive a credit to your account for the discount before the end of the next full billing cycle. Families that register multiple swimmers under the Annual Payment Option will receive the multi-swimmer discount against their group training fees. Masters swimmers do not count toward the multi-swimmer discount.
USA Swimming Fee - Our “Parent” organizations are USA Swimming and Michigan Swimming (our Local Swim Committee or “LSC”). It is required that all athletes swimming on a USA Swimming team pay a fee in order for the team to maintain liability insurance coverage and other benefits from USA Swimming and their sponsoring LSC. This fee is charged at the time of registration and is nonrefundable except in the event that your group has reached capacity.
Group Training Fees & Automatic Recurring Payments: Atlantis Swimming charges group training fees in advance of each monthly session; please see the current season’s Atlantis Swimming Fee Schedule for specific fee amounts. Group training fees for your first session are charged on the 1st of the month following your registration or, at the time of registration if your swimmer is starting within a monthly training cycle which has already commenced. Group Training Fees will not be prorated; you will be charged for a full monthly session if you register after the session commences. Subsequent session fees will be charged automatically to your credit card or ACH account on the 1st day of each monthly session.
Team Withdrawal Procedures/Notice Requirement - Once you have signed up for your first session with Atlantis Swimming, your account will be billed for all subsequent sessions for the remainder of the season unless written notice of withdrawal is sent to TeamAdmin@bbaswimming.org with confirmation of receipt at least 1 month prior to the next billing cycle; group training fee billing cycles occur on the first of the month. For example, if you are a registered member but you wish to withdraw from the program starting in January, written notice must be received by December 1st or you will be charged full monthly dues on January 1st. Multiple cancellation notices, within one swim year, may be subject to a re-registration fee at the discretion of the Atlantis Board.
Refunds Within 2 Weeks of Registration - Group training fees are refundable if written notice of withdrawal is received by email to TeamAdmin@bbaswimming.org with confirmation of receipt within two weeks of registration. During subsequent billing cycles there will be no refunds or proration for withdrawals. For new members only at Fall Registration, the written notice of withdrawal must be emailed by September 17, 2017 in order for a refund to be issued.
High School Girls – High School girls are encouraged to register at fall registration to ensure a spot on the team. If you register for the High School Girls group, you will not be charged monthly fees for September-November. The team billing system will begin charging your account automatic recurring Senior group training fees on December 1st until the end of the Atlantis season or until written notice of withdrawal is sent to TeamAdmin@bbaswimming.org with confirmation of receipt at least 1 month prior to the next billing cycle. Registered High School swimmers may attend Atlantis morning and weekend workouts during their high school season.
High School Boys - If you register for the High School Boys group, you will pay the monthly Senior group training fees for September - November. No fees will be charged for December-March. The team billing system will begin charging your account recurring Senior group training fees on April 1st until the end of the Atlantis season or until written notice of withdrawal is sent to TeamAdmin@bbaswimming.org with confirmation of receipt at least 1 month prior to the next billing cycle. Registered High School swimmers may attend Atlantis morning and weekend workouts during their high school season and can rejoin Atlantis for all practices as soon as their high-school season ends in March.
Middle School Swimmers - With middle school swim seasons being so much shorter than the high school seasons, the Club does not offer special sessions for middle school swimmers. Our experience has been that many middle school swimmers continue to train with our team while training with their middle school teams.
Group Changes - Swimmers may change practice groups when it is recommended by their current group lead coach and agreed upon by the coach of the practice group to which they are moving. Group changes will be planned to correspond with monthly billing cycles and the new rate will apply at the time of the group change.
Other Fees and Charges including Service Hour Fines: The following fees and charges will be billed to your account as they are accrued.
**(new) Billing Plan change penalty - Families who, after registration, request to change from annual to monthly billing, or who register for the incorrect group and then request to change groups will be charged a $150 penalty. Unfortunattely, we have been forced to employ this policy to prevent families from working the system to get priority placement into the groups they want. Any fees obtained through this policy will be used in our scholarship program to help low-income families access our excellent programs.
Meet Fees - For each of the competitions your swimmer enters, there will be meet and individual event fees charged by the host team. Relay fees will be paid by Atlantis Swimming. Notification of these fees can be found in the meet information packets for the respective meets. Atlantis will also charge members a fee for each local and travel meet they enter; please see the current Atlantis Swimming Fee Schedule for details. Once meet entries close on the team website, all meet fees are billable to member accounts and are nonrefundable even if a swimmer is unable to attend the meet or swims fewer than the number of events entered.
USA Swimming Transfer Fee - If your swimmer is transferring from another USA swimming club you will need to complete and submit a USA Swimming Transfer Form to our Team Admin by emailing TeamAdmin@bbaswimming.org; please advise the Team Admin of the need to transfer. The payment of the transfer fees will be added to your account and is nonrefundable.
Late Fees for Expired Credit Cards - There will be a $25 late fee charged to your account if a charge is denied to your account because of an expired or rejected credit card/ACH transaction or your account is not paid in full by the 15th of each month. The system will notify you by email when your credit card on file expires. You will need to log into your account and input a new valid credit card number or payment method. All charges are posted to accounts on the 1st of the month.
Fee For Missed Service Hour Obligation - Failure to sign up and work the required number of service hour sessions will result in your account being assessed a fee which will be charged to your account. More information on this policy can be found under Parent Service Hour Requirements and Fines
Miscellaneous Fees & Charges - There may be other fees and charges which can be assessed throughout the course of the season and could include purchases processed directly through the team, meet fines, special event charges, etc.
Refund Requests and Other Policy Exceptions Due To Special Circumstances: Any refund request or other policy exception due to special and/or unforeseen circumstances will require approval by the Executive Committee of the Board. These requests should be made in writing in a timely manner and emailed to TeamAdmin@bbaswimming.org. Refunds, if approved, will be posted to your account in 4 to 6 weeks.
Special Policies for Masters Swimmers: Masters swimmers that remain members in good standing with valid payment information on file will not need to re-register each year but will be subject to any swim fee increases that may be approved by the Board. All Masters swimmers must register each calendar year with US Masters Swimming (USMS) at www.usms.org. Proof of USMS registration must be provided to the Atlantis Team Admin and coaching staff.