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Billing FAQ

 BILLING POLICIES

FAST is able to maintain its operations for our children within a very thin budget based on everyone paying their fees on a regular basis. The following policy has been instituted to mitigate the accumulation of bad debt. 

No / Late Payment Penalties: No Swimmer is allowed in the pool until the season down payment has been received.

No Swimmer can register to swim until all fees from the previous season(s) have been     paid.

Accounts more than 30 days past due: swimmers will not be entered into meets. 

Accounts more than 60 days past due: swimmers will be removed from the pool and subjected to collection.

SHORT COURSE (WINTER) SEASON ALL FEES MUST BE PAID BY FEBRUARY 1st, OR THE SWIMMER WILL NOT BE REGISTERED FOR CHAMPIONSHIP MEETS  

LONG COURSE (SUMMER) SEASON ALL FEES MUST BE PAID BY JULY 1st, OR THE SWIMMER WILL NOT BE REGISTERED FOR CHAMPIONSHIP MEETS.

Additional billing information including fees and fundraising requirements for the current season can be found under "My Account" and clicking on "More Information".

Q.  Where do I send payments?

A.  Payments can be mailed to Findlay Area Swim Team P O Box 352, Findlay, OH 45839.

Q.  Are there other payment options available?

A.  Yes, you can pay by credit card anytime or set up a credit card to be billed automatically on 

      the 1st of each month.  ACH (electronic bank withdrawal) is also available as a monthly auto pay   

      option. 

 

Q.  What is the fee to pay by credit card?

A.  Team Unify charges 2.95% of the payment amount plus $0.30 per transaction. 

 

Q.  What is the fee to pay using ACH?

A.  The ACH processing fee is a flat $1.25 per transaction.

 

Q.  How do I know my payment information is secure?

A.  Everything is done under HTTPS secured connection and data is 128 bit encrypted.

 

Q: How do I view or print my bill?

A: To view your invoice at any point please use the following steps:

  1. Log-in to your Team Unify account

  2. Select the My Account tab on the left hand column.  This will open further buttons

  3. Select the $My Invoice/Payment button.  

  4. You are now viewing your current invoice.  Select the Billing History to see your previous invoices.  Each invoice only shows 1 month of billing. Click on the view next to the invoice you would like to view or print. 

Q.  Who do I contact if I have a billing question?

A.  You can email our billing administrator, Missy Spradlin.  Email address is msprad3@gmail.com