FAQ
Is this your first time with us? Here’s what students need to know:
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Arrive 10 minutes prior to lesson time to change and meet instructor who will be wearing a Piedmont Swim Team T-Shirt for your first lesson.
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Tell front entrance you’re taking a swim lesson and mention instructor's name.
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Bring to each lesson: swimsuit, towel, swim goggles and swim cap for long hair...necessary swim equipment which we don’t provide.
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No other equipment is needed unless requested by instructor.
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Meet instructor between medium and main pools.
- Keep shower and change time short after lessons.
For parents:
Cancellation/Refund Policy:
The fees for Piedmont Swim Team’s Swim Lessons and Pre Competitive Program and any other activities/programs affiliated to Piedmont Swim Team and its affiliates are due at the time of registration and must be paid via credit card.
If your plans change and a refund is needed, it must be requested by emailing [email protected] 72 hours prior to the activity for swim lessons and 60 days prior to the fist day of the start of the Pre Competitive Program. Requests sent in after those hours/days or requested in person will not be approved. There will be a $50 processing fee withheld form all refunds for Pre Competitive Program and a $25 processing fee from all Swim Lessons.
There will be no refunds given on or after those hours/days. This includes refunds requested for illness, injury, change of plans, travel or other reasons.
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