Payment Policies
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Westside Aquaducks

Payment Policies

Billing Policy

It is the policy of the Westside Aquaducks Swim Team that members receive courtesy billing previews via e-mail around the 20th of each month. Beginning September 1, 2012, members agree to remit payments via automatic bank payment for no additional fee or by credit card for an additional fee of $5 per month.

See “How to Set Up Credit Card Auto-Pay” on our team website’s Aquaducks Forms & Documents page for instructions on how to set up your payments.

Dues Policy

Monthly dues shall be established and may be changed by a majority vote of the Board of Directors when deemed necessary. Rates may vary among competitive groups as established by the Head Coach and approved by the Board. The rate may vary for second and subsequent swimmers within member families when families have two or more swimmers actively participating on the Swim Team.

Freeze/Inactive Status Policy

Members of the Team may be granted an “inactive status” one time during each calendar year for up to three months. Written notification through letter or e-mail must be given to the Treasurer or Treasurer’s designee in advance of the inactivity (email us at [email protected]) . If the swimmer is in the water at least one day in a given month, full payment is expected for that month. The first month of inactive status is free to the member. The second and third months of inactivity will be prorated at 25% of usual monthly dues. Dues must be paid prior to the beginning of inactive status.

Leaving the Aquaducks

If you choose to leave the team, either temporarily or permanently, please take the time to discuss your plans with your Coach and be sure to notify the Billing Coordinator in writing ([email protected]).
You will receive a closing bill for any outstanding charges, which might include dues, membership fees, and/or unfulfilled volunteer-hour charges (these are based on the number of months your child was with our team during the calendar year -- two hours per month, at $15 per hour).
We recognize that our policies may not always match your circumstances. Please let us know how we can work with you to make your swimmer’s experience a positive one! Write us here: Westside Aqauaducks Board ([email protected])

Move-Up Payment Policy

Move-ups usually occur toward the end of a given month and take effect on the first swim day of the following month. However, move-up notifications may occur at any time. A member’s monthly billing notice might not reflect a recent change in swimmer status and fee structure, due to the timing of move-up notifications. Any move-up which results in a change of dues is payable on the first (1st) of the month at the increased rate, regardless of the amount indicated on the statement. If an unscheduled move-up results in an insufficient payment being remitted (by the 15th), that payment will be accepted and no late charge assessed. Any outstanding amount will be added to the next month’s bill and must be remitted within 30 days.

Payments Policy

Each member family will receive a monthly statement bill via e-mail as a courtesy reminder. If for any reason payment in full is not received by the tenth (10th), a late fee of $15.00 will be added to the balance. Delinquent accounts will continue to accrue $15.00 late fees each month the account remains delinquent. When an account is 60 days delinquent and there has been failure to resolve all outstanding dues and fees, Westside Aquaducks may bar the delinquent member’s swimmer(s) from team practices and meets until the outstanding balance has been paid in full. If an account becomes more than 90 days delinquent, the swimmer(s) will be terminated from the team. Bank charges will result in a $25.00 penalty.

Reinstatement Policy

Reinstatement will be considered only when all outstanding dues and fees have been paid and a written request from the terminated member has been received by the Westside Aquaducks Board ([email protected]).