Payment Policies

LCA Billing & Withdrawal Policies

 

PLEASE READ THIS CAREFULLY AS IT EXPLAINS OUR BILLING & WITHDRAWAL POLICIES AND REQUIREMENTS FOR PE WAIVERS

Billing Policies

LCA bills all fees to your account and all charges are processed electronically. We require all members to have a valid credit card (Visa, Mastercard, or Discover) or bank account (for ACH transactions) on file. Monthly training fees are billed to your account on the first of each month. Any other fees, such as meet entry fees and team fees, are added to your account and will be processed to your credit card when added to your account. There are no refunds for any reason, including changing your mind or not participating, after registering your swimmer in our program.

The annual team fee and the annual USA Swimming membership fee is assessed for all swimmers in August. If your swimmer is already registered with USA Swimming for the current year when you join our team, we will add that amount as a credit to your LCA account, to be used to pay future monthly dues.

Nonmembers of the Steiner Ranch HOA will pay an additional $40 fee after registration to swim with the LCA Steiner Ranch location. This fee is assessed by the HOA as a facility surcharge.

Swimmers will be asked to purchase swimming gear based on their practice group and will need to bring their gear to practice each day.

Payments not received by the 10th of each month will be assessed a $25 late fee. After the 15th, accounts with past due balances will be suspended and the swimmer will not be allowed to participate in practices, meets, or any team events until all charges have been paid.

Any member who participates in any practice, training activity, team event, and/or swim meet during a calendar month must pay the full dues for that month.

Withdrawals from our Program

LCA is a month-to-month membership that continues until you notify us of your intent to withdraw. Any withdrawals from our program require written notice via email to teamadmin@lostcreekaquatics.com by 11:59pm Austin time on the 25th of the month to avoid being billed for the following month. For example, to stop swimming (and to stop paying monthly training fees) on October 31, please send written notice of the withdrawal by 11:59pm on October 25. Notices received after the 25th will result in monthly fees being charged for the next month. For example, written notice received on October 26 will result in a withdrawal date of November 30 and the member will be billed for November.

If you choose to withdraw from our program and plan to re-enroll later, please understand that we have waitlists for certain groups and you might be placed on a waitlist before you can return. If you want to hold your spot in our program, you will need to continue paying monthly dues.

Medical Leaves of Absence

Withdrawals for medical leaves of absence of 21 days or longer should be made in collaboration with the lead coach at your location. Swimmers on medical leave are not billed for months missed due to the medical withdrawal when it is accompanied by written documentation from a licensed healthcare professional and approved by the lead coach. Upon return from medical leave, please provide documentation from a licensed healthcare professional indicating that the swimmer is medically cleared to return to our swimming program, including documentation of any limitations.

PE Waivers

LCA will verify attendance for swimmers who participate in our program and use our program for a Category 1 or Category 2 PE waiver with their school. Swimmers on a PE waiver must complete the required number of hours as set by Texas state law for LCA to sign their grade attendance reports. Please allow three business days for us to verify your hours and sign your grading reports.

USA Swimming Membership

All members of Lost Creek Aquatics must be registered with USA Swimming. Swimmers transferring from another USA Swimming member club will need to submit a transfer form prior to the first day of practice. Swimmers who have never been registered with USA Swimming will need to provide a copy of their birth certificate or passport by the fifth day of practice. Fees for transfers, seasonal, and annual memberships are assessed by USA Swimming and South Texas Swimming. LCA collects the required documentation and fees from members and handles the registration and payment for you. USA Swimming rules require LCA to register all swimmers promptly. Please understand that failure to provide the needed documentation may result in your swimmer being held out of practice until they are registered.