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Website: Update Contact and Billing Info
 Howard Suamico  Storm Breakers
  Updating Contact and Billing Info

 

Updating E-Mail Address and Phone Numbers

Please be sure to periodically check the E-mail addresses and phone numbers that HSSB has on file for your account on our website. E-mail is the primary form of announcements that HSSB uses. Coaches will also use your emergency contact phone number in the event of an emergency with your swimmer.

To check your contact information:

  1. Visit the "My Account" page of the HSSB website by clicking here
  2. If prompted, please sign-in
  3. If needed, update your E-mail addresses and phone numbers.
  4. Be sure to check the "Emergency Contact" information towards the bottom of the screen as well (under the "Medical Information" section)
  5. Select Save once all changes are made
  6. If you enter a new E-mail address, you may be asked to verify it by clicking on a link sent to that E-mail account.

Note: At present, there is no need to enter your SMS information (for text messaging). HSSB will be using Remind for urgent communications instead. See below for Remind instructions

 



Subscribing to the Team's Urgent Notifications using Remind 

As of December 2016, HSSB is using Remind as our preferred tool for notifying families of weather-related closures or other urgent announcements that affect the whole team.

In the event of an urgent closure or announcement, coaches will send an E-mail and a notification using Remind. Remind allows you to receive their notifications through a mobile app, text message, and/or E-mail.

The simplest way to subscribe to Remind notifications is to:

  • Text the message @hssbnotify to the number 81010.
  • You will receive a confirmation text message which you must respond to.

Alternatively:

  • On your iPhone or Android phone, open your web browser and go to the following link: rmd.at/hssbnotify
  • Follow the instructions to sign up for Remind. You’ll be prompted to download the mobile app. 

Additional instructions can be found here.

 


 

Updating Billing Information

HSSB requires members to have bank account or credit card (for ACH payments) on file with our software to pay recurring and one-time fees.

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If you choose ACH Bank processing, there will be no fee incurred.  If you choose to pay by credit card, you will be responsible for the credit card processing fees which are 3.50% plus $0.30 per transaction.  These fees are shown on the billing notification that you will receive before the first of each month.

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To update your payment information, click here and check the following:

To add credit card or bank information

  • To add a payment method, select either Add New Card or Add Bank Account and follow the instructions.
  • Be sure to select Save Payment Setup on the bottom of the screen at the end

To update your information

  • To update or remove a credit card, select "Update Card"
  • To update a bank account, select "Replace Bank Account"

HSSB will bill you automatically on the first of the month for any fees incurred. A few days before the end of each month, you will receive an invoice outlining what will be charged. You can also review prior and upcoming invoices here.

Thank you for your continued support and thank you for your participation in paying electronically.

Please contact our treasurer, Sarah Hinrichs, at hssbtreasurer@gmail.com with any questions