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FAQ

Frequently Asked Questions

1. When can I enroll my child for a class?

You can enroll now. The whole summer schedule is up and sign up is on a first come first serve basis. $20 deposit will secure a spot for your child. If you want, you can call (956) 655-3075 to assist you with any questions you may have about the registration process.

2. How may I pay?

Cash, Check, or Credit Card (MasterCard, Visa, or Discover) are accepted. Credit Card payments can be done over the phone or at the facility during lessons. Once payment has been received, your child's slot for that class is reserved which no other child can take; therefore, there are no refunds.

3. How do I pay by Credit Card?

Credit Card payments can be made on site at the facility or over the phone. Credit Card transactions are not handled through the website. Once your transaction has been taken care of, a receipt will be sent to your email.

4. What if I have a child with special needs?

Please let us know of your concerns before the classes concerning your child. We have worked with many special needs children and want all children to have the chance to learn how to be safer in the water. If you are concerned with group classes, you are welcome to try private classes.

5. What should my child wear to class?

All girls are required to wear one-piece swimsuits with secure straps. They are also required to wear swimcaps. Boys are required to wear swim shorts. It is highly recommended the boys wear rash guards.                                                                                                                                            

Goggles are optional. Sunscreen is recommended. All jewelry should be removed before entering the pool.

6. What should I wear?

Parents are encouraged to wear flat shoes, sunscreen, and comfortable clothing since the pool is outdoors.

7. I have 2 children, may they be in the same class at the same time?

Students will be divided by age and ability to better serve their needs. Also there is a 10% discount for each additional sibling registered.

8. What is included in my registration?

With your registration, your child will receive eight 30 minute classes, a parent orientation/education class, a SwimAmerica certificate, 1 makeup class opportunity, and use of all swim equipment at the swim site.

9.  Are swim diapers allowed?

No. All children enrolled in the classes must be potty-trained.  Swim diapers are not accepted at Hip2Swim.  Please refer to the CDC website for further information on recreational water illnesses and swim diapers.  Cleanliness and safety are priority for all swim children.

Hip2Swim Wants You to Know

1. Water levels are tested on a frequent basis (daily during the swim season). If your child swims elsewhere make sure the water is tested.

2. The swimming pool is professionally maintained on a weekly basis.

3. Hip2Swim has an Emergency Action Plan in place. In the event of an emergency, please listen for the instructions given by the Program Director.

4. Mr. Humberto Patch, has a masters degree in Educational Leadership, is Level 2 certified through ASCA (American Swim Coaches Association), keeps his lifeguard and CPR certification up to date,and  is a USA Swimming instructor.

5. Hip2Swim is a licensed school with SwimAmerica, a Make A Splash member, and part of Safer3.

6. Hip2Swim wants the following for your child :

  • to develop their swimming skills to their potential
  • to learn how to set goals
  • to instill self-discipline
  • to inspire dedication and a love for the sport and recreation of swimming.