1. Login to your email host's interface in a browser (i.e. yahoo.com), rather than checking email on your phone. Then do the following:
  2. Add [email protected] to your contacts.
  3. Add [email protected] to your contacts. 
  4. Check your spam/junk folder for any team emails and mark them as "not spam" if they found there.
  5. In Gmail, check all their category tabs for the email: Primary, Promotions, Social, Updates, and Forums.

If the email we sent isn’t there and your email addresses are correct in your account, then in 99% of the cases we successfully delivered the email to your email host, but the host failed to deliver it to the recipient. The user will need to check with their email host as to what they did with it and make sure teamunify.com is on their white list. Perhaps they have aggressive spam filtering software that intercepts and won’t deliver certain emails to the intended recipient because the wording or something else in your email looks like spam to them.