CMAC Billing Policy

(Effective July 24th, 2022)

 

Billing:

Credit cards are automatically billed on the 1st of each month.  Accounts not paid by the 15th will incur a $10 late fee.  Accounts over 60 days past due will be suspended and member will not be allowed to enter water until account balance is brought current.  

Cancelation:

CMAC requires at least 15 days’ notice prior to the 1st of each month to cancel membership.  Memberships canceled with less than 15 days’ notice are billed a 10% cancelation fee.  If cancelation request is submitted on/after the 20th of the month, account will be billed for the following month, no exceptions. No refunds are issued after the 1st of each month.  CMAC does NOT prorate based on cancellation date, holidays, or Summer break (August).  

Suspended Accounts:

The foundation of CMAC’s swimming program occurs on a year-round basis. It is each member’s responsibility to understand the following options related to any inactive status scenarios and to communicate with team administrators in writing (email) related to these inquiries.

If your swimmer cannot participate for any prolonged period of time, you can opt for a maintenance status of $75 / month. This does not apply to minor illness, family vacations, etc.

After 3 months of maintenance status membership will be canceled to avoid any long-term billing issues. If your swimmer rejoins the program the same calendar year after a canceled membership, they will pay a reactivation fee of $100. Swimmers are not guaranteed placement in former groups upon return. All team volunteering hours/NCF fees still apply regardless of membership status during the swim calendar year.