Office Hours


Due to the on-going COVID-19 pandemic, the physical Cascade Swim Club office will be temporarily closed. Office staff are working remotely and will be responding to email messages on Tuesdays, Thursdays & Fridays between 9:00 - 11:00 AM. Please note that office hours may be subject to change, however we will respond to emails within 48 hours throughout the weekdays. 

Office staff are not able to respond to phone calls or voicemail messages at this time. Please contact us via email for assistance. 

If you require Team Gear (parkas, team caps, etc) please email your request to us and we will make arrangements to connect your swimmer with their gear at practice.

For questions regarding training or assistance with training schedules, please email your coach directly as this will ensure a more timely response. Coach contact information can be found on our Contact Us page. 

For questions regarding the COVID-19 Health Screening Checklist please email our COVID-19 Officer, Ella Wilson ([email protected])


The Cascade Swim Club Office is located in Repsol Sports Centre (2225 Macleod Trail South, Calgary AB)

Regular Office Hours:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

9:00 am - 2:00 pm

4:30 pm- 7:00 pm


11:00 am - 

6:30 pm

CLOSED 9:00 am - 1:00 pm Closed Closed


Upcoming Office Hour Changes:

Our Office & Administrative team will be away from Monday, August 24 through Sunday, August 30. Emails will be responded to upon our return on Monday, August 31. 

The office is CLOSED on Holidays and Weekends.

The office is CLOSED every Monday after a hosted swim meet.


Please note that office hours are subject to change without notice, and staff may be called away from the office at various times. Please call the office at 403-263-7946 to confirm hours.

For general information, email Cara at: [email protected]

For information on billing / invoices and your account, email Jen at: [email protected].