​Policies

These policies are built into the online registration process and cannot be modified. Transaction/processing fees assessed by our online services provider are non-refundable.

 

If you wish to transfer to a different session, you must e-mail [email protected] at least one week before the first day of class.  There will be a $10 fee for transfers requested less than one week before the start of class.  Requests received less than two business* days before the first day of class will not be approved.  

If you wish to withdraw your swimmer and request a refund, you must e-mail your request to [email protected] at least one week before the first day of class. Swimmers withdrawn less than one week before the first day of class will receive a 50% refund.  Swimmers withdrawn less than two business* days before the first day of class will not be refunded.  All online transactions are assessed a non-refundable processing fee by TeamUnify.

                                                    

* MISD’s business days are Monday through Thursday during June and July.