Florida Swimming
Level 2

Lesson Registration and Billing-

You may register from our SwimAmerica group lessons at anytime via our Jackrabbit online registration and parent portal. Each lesson costs $15 and we both bill and schedule on a monthly basis. So, if your swimmer is registered for one lesson a week the billing will be $60 for the month. Fees will be posted on the 1st of the month. Should you register mid-month, your fees will be prorated for the number of lessons left in the month. At the time of your initial registration each calendar year there will be a $25 annual registration fee. 

You may register for Private and Semi-Private lessons by contacting [email protected]. After setting up a day and time with our Private Lessons Coordinator, you will be directed to visit your Jackrabbit Parent Portal to complete registration and to submit payment for the session. Private and Semi-Private lessons are available both for a single day or a continual weekly basis. Billing for a single lesson will be processed before the start of the lesson. Billing for continuing private/semi-private lessons will be every Wednesday. 

Cancellation Policy

For SwimAmerica Group Lessons, should you wish to withdraw your swimmer, a written notice to the management of the South Lake Aquatic Club is required for cancellation. This must be sent to [email protected] no later than the 20th of the month in order to be effective for the next month.

For Semi-Private and Private Lessons, 48 hours written notice is required for a cancellation to [email protected] Cancellation of private and semi-private lessons with less than 48 hours notice will be subject to a $25 cancellation fee. 

Make Ups

If your group lesson has been cancelled by the management of the South Lake Aquatic Club, you have 4 weeks from the date of the cancelled lesson to schedule your Make Up.

•If you wait longer than 4 weeks to schedule your Make Up. you will be ineligible to schedule a Make Up session.

•Make Ups must be scheduled via the Jack Rabbit Parent Portal and are only available in classes under maximum capacity. 

Private and Semi-Private Lessons affected by weather can be reschedule with the instructor but we require at least 48 hours lead time as pool time has to be rescheduled.

One Absence Per Month

Each swimmer is allowed one absence per month so long as written 24 hour notice from the lesson time has been given via email to [email protected]

• If you do not give 24 hour notice, you will be charged for the lesson and marked as absent with no Make Up allowed.

• You have 4 weeks from the date of the cancellation to schedule a Make Up.

•If you wait longer than 4 weeks to schedule, you will be ineligible to schedule a Make Up.

 Inclement Weather Policy:

THUNDERSTORMS-

Pool schedule disruptions due to thunderstorms are fairly common here in central Florida, especially during the summer and fall months. 

When possible, SLAC staff will try to make determinations about scheduled lessons at least ½ hour in advance. However, many times pop up storms can prevent us from being able to provide this notice. In either case, should we need to cancel, we will notify families via contact emails shared with us in the Jackrabbit Parent Portal. (Text message notifications will also be available beginning Spring 2021). 

If a lesson is cancelled prior to its start, or before completion of ½ of the day’s scheduled time, we will allow parents to schedule Makeups. Makeups can be scheduled using our parent portal. Makeups are restricted to days/times where space is available, but we do try to leave a few spots each day for these makeups during the summer and fall months. Lessons that are able to complete at least ½ the scheduled time without interruption are considered completed.

We are fortunate to have a Thorguard system at the NTC facility. This is a primary tool used by the SLAC staff to determine potential schedule changes. A link to our Thorguard website is available here

Should hurricanes or other more severe weather disrupt our schedule, coaches will try to give at least 24-48 hours notice. 

 

THORGUARD-

We are fortunate to have a Thorguard system at our facility. This is a primary tool used by the coaches to determine potential schedule changes. A link to our Thorguard website is available here.

 

COOLER WEATHER-

On rare days during the winter months we can find ourselves dealing with some chilly temperatures. As the NTC pool is heated, cooler weather is not typically a problem. But, we will follow these guidelines should we feel the need to alter our practice schedule.

During the winter months, the NTC will close the pool should the air temperature be below 40 degrees. This typically will only affect morning sessions and so cancelation notices will come the night before.

During the winter months, should air temperatures be sustained under 50 degrees, we may cancel SwimFit/Private Lessons. Those decisions will be made the day of practice at least ½ hour before practice start time and notice will be sent as it is for thunderstorms. 

Pool temperatures can also cause cancelations in the fall/winter/spring. The vast majority of the year, the pool temperature will vary between 78-84 degrees thanks to the larger heaters and pool chillers. Should the temperature vary more than 2 degrees outside this range, SLAC staff may make the decision to cancel lessons. Those decisions will be made the day of the lesson at least ½ hour before the scheduled start time and notice will be sent as it is for thunderstorms.