Cancellation Policy

Monthly dues are not prorated and are non-refundable.

If a swimmer requests to stop swimming (temporarily or permanently), it is the family's responsibility to notify coaches and the Board of Directors in writing by the 15th of the prior month for monthly dues to be suspended at the end of the next month. Each swimmer will incur a $40 reactivation fee upon return. 

Novice group swimmers will not incur a reactivation fee for coach-determined breaks (e.g., winter months). If a Novice swimmer temporarily stops swimming outside the coach-determined break,it is the family's responsibility to notify the coach and Board of Directors in writing by the 15th of the prior month for dues to be suspended at the end of the next month. If the swimmer returns outside of the coach-determined break, a $40 reactivation fee will be incurred for each swimmer.

If a swimmer transfers to another team, monthly dues for the month in which your swimmer leaves, plus any outstanding fees are considered an obligation to Rainbow Aquatics and must be paid before transfer papers will be approved.