Riptide Aquatics: Team Grievance Policy

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How Grievances will be handled

Gathering Information: The appropriate individuals will reach out to the individual who filed the grievance and the person against whom the grievance is being filed to ask questions about the situation. Other individuals who were present may be contacted for more information.

 

Assessing Behavior: The behavior of the individual(s) against which the grievance was brought will be assessed using Riptide Aquatics team policies and facility rules, USA Swimming Code of Conduct, USA Swimming Safe Sport policies, and applicable local and state laws.

Consequences Will be Given and Disciplinary Action Will be Taken if Appropriate. These consequences and disciplinary actions will be decided using the following general guidelines: 

Nature of the misconduct

The severity of the misconduct

Prior disciplinary actions against swimmer

The adverse effect of the misconduct on other swimmers

Application of the Code of Conduct



 

Categories of Grievances

 

  1. Athlete Conduct

  2. Coach Conduct

  3. Head Site Coach Conduct

  4. USA Swimming Offical conduct

  5. Parent/guardian conduct

 

Grievance Chain of Command

 

  1. Conduct of an Athlete - Should a parent/athlete feel another athlete’s conduct is inappropriate or violates the Athlete Code of Conduct, the parent/athlete should discuss these concerns with the coach who is responsible for said athlete responsible for the violation. This complaint should be made in person or in writing. 

  2. Conduct of a coach - Should a parent/athlete feel that a coach’s conduct is inappropriate or violates any team policies, procedures, or the Coach Code of conduct, the parent/athlete should notify the Head Coach of this violation. This complaint should be made in person or in writing.

  3. Conduct of a Head Site Coach- Should a parent/athlete feel the Head Site Coach’s conduct is inappropriate or violates any team policies, procedures, or the Coach Code of conduct, the parent/athlete should notify the Board of Directors. This complaint should be made in person or in writing.

  4. USA Swimming Offical/Parent/Guardian Conduct- Should a parent/athlete feel that another Riptide Aquatics parent’s conduct is inappropriate or violate any team policies, procedures, USA swimming procedures, or Parent code of conduct, the parent/athlete should notify the head coach and the Board of Directors. This complaint should be made in person or in writing. 

 

Appeals Procedure

 

Any initial conduct review and disciplinary action will be the responsibility of the initial individual(s) responsible for officially receiving the said grievance. A decision, and/or disciplinary action, will be issued as soon as possible.

If a Parent/athlete who registers the complaint with a Coach feels the disciplinary action is insufficient or unsatisfactorily resolves the issue, or if the responsible coach fails to address the parent/athlete’s concerns in a timely manner, the parent/athlete may appeal the decision to the Head Coach, in writing, within 7 days of the initial complaint. A decision and/or disciplinary action will be issued by the Head Coach as soon as possible.

If the parent/athlete who registers the complaint appeals feels the Head Coach’s decision/disciplinary action is insufficient or unsatisfactorily resolves the issue, or if the Head Coach fails to address the parent/athlete(s) concerns in a timely manner, the parent/athlete may request that the Team Owner review all disciplinary actions and any appeals to the Head Coach up to that point by the Riptide Aquatics Team Owner.  

The decision of the Team Owner regarding any complaint, and any resulting disciplinary action, is final.