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FROM NJ SWIMMING OFFICE
Thank you everyone for all that you are doing to make this a 'seamless' process (kinda!)
I see many teams getting their registrations done easily and others are still having issues.
PLEASE SEE THE ATTACHEMENT FOR STEP BY STEP DIRECTIONS!! ALL SWIMMERS NEED TO PAY AND BE REGISTERED SO YOU ARE COVERED UNDER INSURANCE!! THIS MUST BE DONE ASAP.
PLEASE TRY AND REGISTER FOLLOWING THE DIRECTIONS BEFORE THE PARENT MEETING..THIS WAY WE CAN TRY AND HELP AT THE PARENT MEETING IF THERE IS A CONCERN!
RULE 1: if any parent is having issues with their NEW LOGIN UserName/Password - tell them to
log completely out of all browsers - give it some time and try again (possibly a day!)
RULE 2: please just have the parents create the NEW LOGIN UserName/Password - then
use the club link to register their swimmer(s) -
Some parents are doing all things all together and cannot get anything completed, patience please.
RULE 3: to be able to create the NEW LOGIN UserName/Password they must be VERIFIED by PING
to continue ............. they must receive that verification code sent to the email they used to create the New Login
RULE 4: Please read all instructions before sending to your members to be sure to have YOUR Club email to
reach out to with issues. If you cannot help, then reach out to NJ Swimming.
- Parents creates a NEW Login UserName / Password - 'EVERYONE IS NEW TO SWIMS 3.0'
- Parents then can register their swimmer(s)
Remind the parents to please use Swimmer First Name, Last Name & Birth date to search for (nothing more)
Remind parents of existing/returning swimmers DO NOT CREATE NEW ID's existing/returning swimmers are already in SWIMS 3.0
help them - make sure the birth dates are correct, names are spelled correct to MATCH
AGAIN, above all if it is not working - LOG OUT of all Browsers - wait some time and try again..........
Attached are instructions (thank you Christine- Jersey Gators) with specific instructions with screens.....
Unattached swimmers, coaches and officials: we will have instructions for you shortly and you can create your
NEW LOGIN UserName & Password and link to your ID (which you can get from our office)
Thank you again for all you are doing to make this as painless as possible,
Stephanie
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