SERVICE HOUR POLICY

REV 08132022

Goals:

COR is a member of USA Swimming and is a not-for-profit organization. COR relies on coaches and dozens of volunteers to help our team run efficiently and effectively at swim meets fundraisers and operations. Volunteer support from our families not only helps keep our monthly fees low, but it helps us execute the highest quality swim meets and provides support to all of our families.

 

Our goal is to have our families contribute to the ongoing success that has been the COR team for more than 60 years. This success is only possible through volunteering and participating throughout the season.

 

The service hour policy

  • Each family has a commitment of 20 hours of service work for the team per year (September- August). 
  • Hours can be achieved through volunteering at COR Classic/Santa's Village/COR meets/other COR events.
  • If a family is unable to complete this requirement, there will be a fee of up to $350 in lieu of this service requirement.
     

Viewing service hour balance

To view your service hour balance, go to My Account>$ My Invoice/Payment and then select the Service Hours tab. A history of credited hours is shown as well as the balance if you scroll to the right.
 

How to Earn Service Hours
 

  • Serve on the COR Officers Board or Volunteer to be a COR Chairperson. 

These roles are opened in October and voted on by the Board at the end of the year.  These positions will earn their entire 20 service hours at the end of the next calendar year if completed in full.  Preference is given to those who have completed all of their service hours prior to the voting process.
 

  • Donating to our Hospitality Fund Raisers. 

COR caters the hospitality meals for meets for the coaches and meet officials. Each $20 donation will equal 1 (one) service hour. Each account will be limited to 3-hour total donations per meet. Donations must be made through Venmo to receive credit. Each account is responsible for determining their own eligibility, as no refunds will be given.  Any donation above the 3-hour limit will be considered a donation and earn no hours.
 

  • Be a  COR Official

 

  • Volunteer at COR meets, COR events, or COR-attended meets


 

Service hour policy FAQs
 

Prorated service hours

Service hours are prorated for new families based on the month they join the team.
 

  • Families joining in September through November have a 20-hour per year commitment.
  • Families joining in December and February have a 10-hour commitment.
  • Families joining in March and April have an 8-hour commitment.
  • Families joining in May have a 4-hour commitment.
  • Families joining in June and July have no service hour commitment. 
     

Missing Service Hours Fee 
 

  • If you are short hours, your account will be charged based on the total earned hours at the end of the year (August 31).

 

Total Hours Earned

Total Fee

Less than 5 Hours

$350

6-10 Hours

$200

11-15 Hours

$150

16-19 Hours

$100


Leave of Absence

  • If you are only active for a portion of the calendar year due to medical leave or other reasons, your hour commitment will be based on when you joined the team. If you leave the team and come back during the same calendar year, any remaining hours due when you left the team will still be owed when you return; your hours will not be prorated based on your rejoin date. Additionally, if you leave in one year but still owe hours, but come back less than six months later in a new year, your account will be assessed the $350 fee. 
     

Important service hour guidelines
 

  • Hours are based on a full fiscal year, September through August. Hours will reset on August 1 each year.
  • 20 hours total can be earned at any COR event or event that COR is participating
  • One (1) hour per $20 donation to hospitality can be earned per meet- 3 hours max per meet
  • It is the family's responsibility to ensure hours are up-to-date
  • Hours are per family, not per swimmer. If you have more than one swimmer, the hours are still the same.
  • Hours can be earned by all family members who meet the age requirement (13) for the service. For example, parents, siblings, and grandparents can time at any meet and earn hours.
  • You cannot donate your hours to another family or work for another family.
  • Hours earned can only go toward your service hour commitment for the current calendar year. They do not carry over to the next year.
  • Officers, Chairpersons, Team Parents, and COR Officials automatically get full-service hour credit for the year IF they complete their job as expected. 
  • If you are late (more than 10 minutes passed the shift start time) to work your position at the meet, the Meet Director reserves the right to replace you in order to start the meet on time. An attempt will be made to allow you to serve in some capacity, but late arrivals do not guarantee a position to work at the meet.
  • If you work at a USA Swimming, non-COR meet, you must follow the guidelines listed at the end of this document to earn the hours.
  • In order to receive service credit for NON-COR hosted meets, you must take a picture of the physical (paper copy) signup with the host club. We are not able to accept screenshots from online signups. Meet, hours volunteered and picture of the signup must be emailed to the Volunteer Coordinator, [email protected], within 7 days of completion of the meet.
     

No Show Penalty

COR wants all families to have the opportunity to fulfill their service hours.  This can be hindered by those who sign up for multiple volunteer spots, then do not show up to work the event.  If you are registered to work a volunteer position for service hours, you are expected to fulfill that spot.  COR employs a 2-strike system.  If two positions are left vacant by a volunteer, even if these positions are at the same time, same meet, or two separate meets in the calendar year, that family will no longer be allowed to sign up for more than one position per MEET.

 

We understand emergencies occur.  Valid emergencies will not be penalized with a strike.  If you are unable to work a position, and to possibly avoid a strike, you must email the Volunteer Coordinator, at least one hour BEFORE the starting time of your volunteer position, so that an alternate volunteer may be found. COR reserves the right to penalize anyone who vacates their position for frequent emergencies.  Emailing the Volunteer Coordinator does not guarantee a penalty will not be imposed. 
 

 

Addtional Opportunities

 

Non-COR Hosted Events

  • If you work a non-COR-hosted event, email the Volunteer Coordinator.
  • Credit will only be awarded for non-high school, North Texas LSC USA Swimming events.  
  • Email with:
    • the name on your account
    • the person who worked the position
    • the position worked
    • the actual hours worked
    • a photo of the sign-in sheet with your name listed, a picture of your badge, timers’ sheet, or any other photo proof of position is required
  • Email must be received by the Volunteer Coordinator NO LATER than 7 days after the completion of the met event.
  • COR reserves the right to verify your hours with the hosting meet organizer.  
  • Any dishonesty in reporting of hours will result in the reversal of the hours reported, and a limitation on the account to only work COR-sponsored events.