2020 PASA Monster Swim and Community Day are postponed.  More information will be provided at a later date.

                 

Palo Alto Stanford Aquatics Grievance Purpose, Policy and Procedure 

PURPOSE

We expect excellence at all levels at Palo Alto Stanford Aquatics (PASA) - from our Coaches, Board of Directors, volunteers, parents and swimmers. The PASA Grievance Procedure provides a method to report and address concerns in a systematic and productive manner, in order for the appropriate parties to investigate, intervene and enact disciplinary actions as warranted. Your safety is paramount to the PASA organization, greater community, and USA Swimming. If you experience or witness actions or events that concern you or make you feel uncomfortable, it is important to speak to someone about it. This document will outline the processes when a swimmer, parent, or coach has a complaint or a concern, and how to mitigate it. 

Types of Grievance 

● Swimmer Conduct 

● Assistant or Age Group Coach Conduct 

● Head Coach Conduct 

● Employee Conduct (contract services) 

● USA Swim Official or swim team parent conduct 

POLICY

The Coaches and potentially members of the Board of Directors have the authority to impose penalties for infractions of the PASA Code of Conduct or any behavior(s) they deem not conducive to the best interests of the Club or other swimmers. Consequences are at the sole discretion of the Coaches and/or the Organization, and may include, but not limited to: verbal warnings, dismissal from practice, contacting parents, and expulsion. USA Swimming and local law enforcement (if applicable) will be contacted within 24 hours if a swimmer violates the USA Swimming Code of Conduct, Athlete Protection Policy, or local laws. 

Gathering Information: The appropriate individuals will reach out to the person who filed the grievance and the person against whom the grievance is being filed to ask questions about what happened. Other witnesses may be contacted for more information, as well. 

Assessing Behavior: The behavior of the person(s) against which the grievance was brought will be assessed using Club policies and facility rules, USA Swimming Code of Conduct, USA Swimming Safe Sport policies, and applicable local and state laws. 

Consequences Will be Given and Disciplinary Action Will be Taken if Appropriate. These consequences and disciplinary actions will be decided using the following general guidelines: 

(1) Nature of the misconduct (2) Severity of the misconduct (3) Prior disciplinary actions against swimmer (4) Adverse effect of the misconduct on other swimmers (5) Application of the Code of Conduct 

Approach (The Grievance Chain-of-Command) 

Regarding the Conduct of a Swimmer: Contact the swimmer’s coach 

Should a parent or swimmer feel another swimmer’s conduct is inappropriate or violates the Athlete Code of Conduct, the parent/swimmer should discuss these concerns with the coach of the swimmer responsible for the violation (Responsible Coach). This complaint should be made in person or in writing. 

Regarding the Conduct of an Assistant or Age Group Coach: Contact the Head Coach 

Should a parent or swimmer feel an Assistant or Age Group Coach’s conduct is inappropriate or in violation of any Club policies or procedures, the parent/swimmer should notify the Head Coach of this violation. This complaint should be made in person or in writing. 

Regarding Conduct of Head Coach: Notify the Board President 

Should a parent or swimmer feel the Head Coach’s conduct is inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the President of the Team Owner of this violation. This complaint should be made in person or in writing. If the Board President is not immediately available, this complaint may be presented to any member of the PASA Board of Directors, with notification made in writing to the President. This complaint will be subject to review and discussion by the PASA Board of Directors. 

Regarding Employee (contract services) Conduct: Notify the PASA Board President in writing 

Should a parent or swimmer feel an employee’s conduct is inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the Board President and the Head Coach of this violation. This complaint should be made in person or in writing. If the Board President is not immediately available, this complaint may be presented to any member of the PASA Board of Directors, with notification made in writing to the Board President. This complaint will be subject to review and discussion by the Board President and the Head Coach.. 

Regarding Board of Director Member Conduct: Notify the PASA Board President and Head Coach 

Should a parent or swimmer feel a Director’s conduct is inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the Head Coach and Board President of this violation in person or in writing. If the Board President is the Director whose conduct is in question, the Board Vice President should be notified in writing or in person instead of the Board President. This complaint will be reviewed and discussed by the Board of Directors (uninvolved parties) and the Head Coach. 

Regarding Parent, Volunteer or Swim Official Conduct: Notify the Head Coach or any Board Member 

Should a parent or swimmer feel another PASA parent’s or volunteer conduct is inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the Head Coach and Board President of this violation in person or in writing. This complaint will be reviewed and discussed by the Board of Directors and the Head Coach. 

PROCEDURE 

Contact If you have any concern(s) relating to bullying, parent issues, unfair treatment, or any violations of the USA Swimming Code of Ethics and Conduct (including Safe Sport and USA Swimming Minor Athlete Abuse Prevention Policy - MAAPP), please reach out to the PASA Board President, at Francis Balmaceda or our Safety Coordinator at Ava Thompson (or current member). If your concern relates to inappropriate behavior or activity that includes, but is not limited to any of the following: 

● Criminal Activity 

● Use, sale, or distribution of illegal drugs or alcohol 

● Physical Abuse 

● Inappropriate Touching 

● Coaches (ie. Sharing rooms with athletes) 

● Rubdowns or massages performed by coaches 

● Pictures and/or videos taken in locker rooms or changing areas 

● Violations of USA Swimming’s MAAPP, 

Please report such findings and observations immediately to Safe Sport. As a resource, Pacific Swimming Local Swim Committee (LSC) Safe Sport Coordinator Kelly Schott can be reached at [email protected] or you may reach USA Swimming’s Safe Sport Director, Abigail Howard at [email protected] Anonymous reporting can also be completed here. 

If your concern relates to any level of sexual misconduct, sexual harassment, or sexually explicit communication through any source or type of media, please contact the US Center for Safe Sport to file a report immediately. You can file and report your concern online at www.safesport.org of call (720)524-5640. Certain individuals are REQUIRED to report any type of misconduct, and that list can be found here. If you need guidance or additional assistance, please contact the PASA Safe Sport Coordinator at ___. 

Any concerns dealing with USA Swimming level recruitment (between clubs) should be directed to th Pacific Swimming Board of Review at [email protected] 

Appeals 

Any initial conduct review and disciplinary action will be the responsibility of the initial person(s) responsible for officially receiving said grievance (see “to whom to report” above). A decision, and/or disciplinary action, will be issued as soon as reasonably possible. 

If a Parent/Swimmer who registers the complaint with an Assistant or Age Group Coach feels the disciplinary action is insufficient or unsatisfactorily resolves the issue, or if the responsible coach fails to address the parent/swimmer’s concerns in a timely manner, the parent/swimmer may appeal the decision to the Head Coach, in writing, within 7 days of the initial complaint. A decision and/or disciplinary action will be issued by the Head Coach as soon as reasonably possible. 

If the parent/swimmer who registers the complaint appeals the Responsible Coach’s conduct review and/or disciplinary action to the Head Coach and feels the Head Coach’s decision/disciplinary action is insufficient or unsatisfactorily resolves the issue, or if the Head Coach fails to address the parent/swimmer’s concerns in a timely manner, the parent/swimmer may request that the Team Owner review all disciplinary actions and any appeals to the Head Coach up to that point by the Board of Directors. 

The decision made by the leadership team (Head Coach, Board of Directors) regarding any complaint, and any resulting disciplinary action, is final.