PAYMENT POLICIES

Effective as of 1/1/2017

  1. The Potomac Marlin's team fee consists of two parts - an initial registration deposit that includes annual outfitting and mandatory USA/PVS registration/insurance costs and a remaining balance for the program dues.

  2. The initial $500 registration deposit is non-refundable once it is submitted.  Once your initial registration is approved (please allow 7 days for processing) you will be emailed instructions to create a password to access your online account through the website at www.potomacmarlins.com.  

  3. All members must utilize auto pay by debit/credit card (Visa, Master Card or Discover) or by automatic transfer directly from a checking account (ACH).  You will be prompted to enter your payment information at the time of registration.  Personal checks are not accepted.

  4. Members are responsible for updating credit/debit card information when your card expires or you change numbers.  Removal of a payment form requires registrar's assistance.  It is each member's responsibility to keep their contact information (email address, mailing address, and phone numbers) up to date. 

  5. Meet Entry Fees will be billed on the 1st of the month following the meet entry deadline.  This could result in meet charges appearing several weeks after the actual meet date.  Once meet entries have been sent to the meet host, no refunds are available even if you do not swim the meet or events (approximately two weeks before the meet.)  Refunds will be issued if the meet is cancelled.

  6. Payments will process on the 1st of the month for all unpaid team dues, meet entry fees or team events.  There will be an additional third party 2.95% fee for debit/credit card users and a $1.25 fee added for ACH payments. 

  7. A $25 late fee is billed on all balances carried after the 7th of the month.  This includes failed credit card payments. Please check your account prior to the 7th to ensure your payment has processed. If your payment fails, you will need to update your payment method and make an on-demand payment prior to the 7th to avoid the late fee. Failure to do so will prohibit you from entering meets or team events until the payment account is made current.

  8. If your account becomes 30 days past due, your privileges are subject to immediate suspension and/or termination and may result in athletes being removed from practice.   If your account remains past due, the balance may be turned over to a third party collection agency, and you will be fully responsible for any service/collection fees assessed in the process of collecting any unpaid balance.

  9. Potomac Marlins Swim Team is a yearlong program and requires our members to make a full season commitment in order to ensure coverage of all operating expenses, most importantly staff and pool rental expenses.  All members, including those on the extended payment plan, are responsible for their full contracted team fees even if you choose to leave the team before the end of the season.

  10. Please also note that, by completing the registration process, all members assume the risk of any cancellations due to "outside forces of nature" which are beyond our control.  Cancellations due to weather issues, power outages/facility problems, a public health emergency or any public interest closures are non-refundable.  Team dues are ONLY refundable if your child's swim program is terminated by the club.  As always, attendance remains at the discretion of each swimmer and/or family.

  11. You can access your account anytime by logging in on our website at www.potomacmarlins.com  and selecting “my account”--> "invoices and payments" to view your account and verify all charges. Please contact the team registrar if you have any questions regarding your account.