Register now for the 2021 Season!

Frequently Asked Questions


Membership

 
Can we visit the pool before we decide about joining?
Yes! Send an email to [email protected] to arrange a time for your visit.
 
I am not sure about joining. Will I lose the opportunity to join if I wait until the pool opens? 
Although we hope to operate at full capacity this summer, we anticipate there will be resitrictions in place. HPSC will follow guiles from Public Health Madision & Dane County, and we do not know what the guidelines will be when the pool opens. HPSC does not typically limit registrations, however, we reserve the right to do so if it becomes necessary.
 
Can our nanny/babysitter/grandma take the kids to the pool? 
Yes, caregivers (i.e. grandparent, nanny, babysitter) may take your kids to the pool in your place. When you register, add the caregiver as a family member.
 
Are swim lessons included with a Family Membership?
Yes, swim lessons are included with membership. See the Swim Lessons section below for details. 
 
Is swim team or dive team included with a Family Membership?
There is an additional fee to participate in swim and/or dive team. See the fees HERE.
 
Membership Fees
 
High Point Swim Club (HPSC) is a membership-based, not-for-profit outdoor community pool. HPSC relies on revenue from membership fees to cover the high cost of basic operating expenses to keep the pool running. HPSC fees and are in line with or lower than other private pools in the area, and none of the private pools offer à la carte or limited-use family membership options. The nearby public pools such as Goodman and Middleton have a larger operating budget, so they can offer lower membership rates, more membership options, and even daily rates. These are options High Point Swim Club cannot offer. 
 
My child is not interested in swim lessons or swim/dive team. Do we still need to pay the Family Membership rate?
Yes, families are required to pay the Family Membership fee. If you don’t wish to purchase a family membership, the nearby public pools offer pool memberships without these options.
 
My child would like to join swim team but won’t use the pool at other times. Do we still need to pay the Family Membership rate?
Yes, all families are required to pay the Family Membership fee. If you don’t wish to purchase a family membership, the nearby public pools offer swim team without a pool membership.
 
Can I get a pool membership for just my child since no one else in our family will use the pool?
We do not offer “Kids Only” memberships, but if your child is age 18 or older he/she may sign up for a Single Adult Membership.
 
I can’t get to the pool every day. Can I get a weekend membership or buy a package of passes?
We do not offer limited-use or pay-as-you-go memberships. If you don’t wish to purchase a membership, the nearby public pools offer daily rates.
 
Can I bring guests to the pool?
Each membership receives 10 free guest passes per year. Additional guest passes may be purchased for $5 each. If COVID-19 restrictions are in place, guests will not be permitted.
 

Open Swim

When are open swim hours?
In a typical season, open swim times are generally: 
Mon.–Fri. 1:00 PM–5:00 PM and 6:30 PM–9:00 PM
Sat. and Sun. 12:00 PM–9:00 PM
These times are subject to change when HPSC is hosting a home swim or dive meet. 
If COVID-19 restrictions are in place, open swim hours may be different from a typical season.
 
Can my child go to the pool alone?
Children under age 13 must be accompanied by a parent/guardian or someone 16 years or older except during swim lessons, swim or dive team activities, or with manager approval. 
 
 
Open Swim - If COVID-19 Restrictions Are in Place
 
Do I need to sign up to go to the pool during open swim times?
If COVID-19 restrictions are in place, a reservation of a time block will be required.
 
Why is a signup necessary at an outdoor pool? 
A signup process is necessary because the Public Health Madison & Dane County guideline for outdoor gatherings (in effect as of May 5, 2021) still requires 6 feet of physical distancing between non-family members. There is a limited amount of deck space (seating space) at the pool, so the signup ensures the pool will not become overcrowded. The pool is licensed and inspected by PHMDC and is required to follow their guidelines.
 
How long are the open swim time blocks?
Each open swim time block is 1 hour and 45 minutes.
 
When do I sign up for open swim time?
Signups open at 7:00 PM two days before, so you can sign up for Friday pool time starting at 7:00PM on Wednesday.
 
How do I sign up for open swim time?
HPSC uses a free mobile app called "OnDeck" which is connected to your HPSC account. Download the app, then follow the instructions on the main page of the website (upper right).
 
How often will I be able to use the pool?
In 2020 with COVID-19 restrictions in place, most members who wished to sign up for pool time on a daily basis were able to do so. 
 
Can we sign up for more than one time block per day, such as a daytime slot for the kids and nanny and a night slot for the whole family?
Each pool member may sign up for one time block per day. If the kids go in the morning with the babysitter or nanny, the kids cannot go again in the evening with their parents.
 
Can we sign up for two time blocks in a row if the next time block has openings? 
Each pool member may sign up for one time block per day. If you are already at the pool and the next time block has openings, the pool manager will make an announcement at the end of your time block to let you know if you may stay at the pool longer.
 
Can I sign up my friend, who is also a pool member, for open swim time so our families can get the same time block?
Each member needs to sign up using their own account. If your friend shares their HPSC login and password with you, then you can sign their family up using her account.
 
Can I sign up grandma, who is also a pool member, for open swim time so we can get the same time block?
Each member needs to sign up using their own account. If grandma shares her HPSC login and password with you, then you can sign grandma up under her own account.
 

Swim Lessons

 
If COVID-19 restrictions are in place, the structure of lessons will be different from a typical season in order to follow guidelines from Public Health Madison & Dane County and provide equal opportunities for members to participate. More information will be provided as the pool opening date approaches.
 
Is there a separate fee for swim lessons?
Free swim lessons are included with pool memberships. 
 
When are swim lessons offered?
In a typical season, swim lessons are offered Mon.–Fri. 10:00 AM–1:00 PM and 5:00 PM–6:30 PM. Each lesson lasts 25 minutes. There are four, 2-week sessions of swim lessons from mid June to mid August. 
 
What types of lessons are offered?
In a typical season, HPSC offers 9 swim lesson levels including Parent/Tot class, 3-to-4 Year Old class, and levels 1-7 classes. There is also a Basic Water Safety (BWS) class, a stroke clinic class and a diving instruction class. All classes are taught by HPSC lifeguards. 
 
When can I sign my child up for swim lessons?
The sign up opens the week before each lesson session begins. 
 

Swim and Dive Team

 
Is there a separate fee for swim and dive team?
Yes, there is an additional fee per child. See details HERE
 
My child would like to join swim team but won’t use the pool at other times. Do we still need to pay the Family Membership rate?
Yes, families are required to pay the Family Membership fee. This is true for all private swimming pools in our area. If you don’t wish to purchase a family membership, the public outdoor pools offer swim team without a pool membership.
 
Can I get a single membership for my child so they can join swim team?
We do not offer “Kids Only” memberships. If your child is age 18+ they may sign up for a Single Adult Membership, but this does not include the option to participate on swim or dive team. 
 
Is there a requirement to join swim team?
For safety reasons, children (ages 4 to 18) must be able to swim one length of the pool (25 meters) unassisted. 
 
Is there a requirement to join dive team?
Children ages 10 and under are required to perform 3 dives, and children 10 and up are required to perform  4 dives before the first dive meet in June. Children who wish to join the team but are not able to complete the required number of dives will be asked to attend dive lessons. Once divers achieve the minimum dive requirement they may return to team practices.
 
Is there a deadline to sign up for swim or dive team?
Yes, the deadline to register is June 1st. 
 
When are swim and dive team practices?
If COVID-19 restrictions are in place, the structure of practices will be different from a typical season. 
In a typical season, practice is Mon.–Fri. with the option to attend practice during the morning OR evening session. 
- Swim team practice is broken out by age group and takes place Mon.–Fri. between 6:45 AM–10:30 AM and 5:00 PM–7:00 PM. Practice sessions vary in length based on age group. 
- Dive team practice is in 2 age groups and takes place between 9:30 AM–11:30 AM and 5:30 PM–6:30 PM. 
 
Are children required to attend team practice every day Mon.–Fri.? 
There is no requirement for children to attend practice daily. However, the best way to improve stroke technique and speed is by attending practices regularly.
 
Are children required to participate in swim and dive meets?
There is no requirement for children to participate in meets. However, if a child wishes to compete in the Madison All City competition at the end of July, they must compete in 3 meets before the All City meet.
 
Do we need to purchase a team swim suit?
The team swim suit is not required, but most team members do purchase one. The team suit encourages team spirit and unity and makes it easier for coaches and parents to recognize our swimmers, however, it is perfectly acceptable to wear a swim suit from a past year, a suit that is similar to the team suit, or whatever your child prefers.
 
Can I get a refund if I sign up for swim team but need to cancel?
If you wish to cancel your registration and receive a refund, you must notify us by the end of the first week of regular season team practice (i.e. by June 13). 
 

Lap Swim

 
When can I swim laps?
One or two lanes are available for lap swimming during open swim hours. In a typical season, open swim times are generally: 
- Mon.–Fri. 1:00 PM–5:00 PM and 6:30 PM–9:00 PM
- Sat. and Sun. 12:00 PM–9:00 PM
These times are subject to change when HPSC is hosting a home swim or dive meet. 
If COVID-19 restrictions are in place, a reservation of a 30-minute time block will be required.
 

Miscellaneous

 
Can I have food delivered at the pool? 
Yes. 
 
Is there a concessions stand?
Yes, during a typical season. Some pre-packaged snacks will be offered at concessions in 2021, details TBD.
 
Can I use the pool’s grill?
Yes, during a typical season. The status of the grills is TBD for 2021. 
 
Can I use the basketball hoops in the pool?
Yes, during a typical season. If COVID-19 restrictions are in place, HPSC will follow guidelines from Public Health Madison & Dane County regarding playing basketball with non family members.
 
Can I bring a floatie to the pool?
For safety reasons, floaties are only allowed only on designated Floatie Nights, which are most Tuesday and Thursday nights during the month of August. The status of the Floatie Nights is TBD for 2021. 
 
Can I host a birthday party at the pool including people who are not pool members?
Yes, during a typical season. Send an email to [email protected] to discuss the details. If COVID-19 restrictions are in place, this policy may change.
 
Does the pool offer Water Aerobics?
Yes, but the 2021 schedule has not been determined yet.
 
Does the pool offer Water Ballet?
Yes, during a typical season. The status of Water Ballet is TBD for 2021.