Everything You Need to Know About Volunteering (We Hope)

Liz Foley
Feb 10, 2019

Volunteering is our opportunity to show the kids what true team work is, and the best part is WE are very good at it!  There will be bumps along the way, to be sure, but somehow we manage to pull it off season after season and our system has become a model for other sports organizations around Marin.  Keep your sense of humor, know that veteran families are happy to show new families the ropes, and the team and most importantly the kids are VERY grateful for what we do! 

Volunteer Jobs

Below are your step by step instructions for signing up for your volunteer jobs--which will open at 10:00am, February 15th Please note that families with ONLY tadpoles or ONLY high school swimmers on the team have NO volunteer obligation.  In the event your swimmer has just been assessed or will be assessed on Wednesday, you will know your swimmer's status before Friday.  In the event your swimmer's assessment is after February 15th, please click here for more info.
 
You will need to Log Into Your Team Unify Account to sign up for the jobs you want. 
For the 2019 season, all families are required to volunteer for a minimum of 18 points – this means your family will work approximately 3-6 times.  Not a bad deal, especially when you consider what the kids get out of our efforts! 
Families can choose from among 3 types of jobs to fulfill their commitment.  Points per job vary, but we trust you will be able to add to 18 on your own.  For the most part points per job break down as follows:
All Season Job Most are 18 points.  You'll sign up once, but then be contacted by a 'lead' who will ask you to sign up separately for approximately 4-5 shifts or times, for a total of 18 points.  Most all Season jobs directly support the running of our swim meets (eg Officials, meet desk, set-up, breakdown, team gear).
Or
Meet Jobs. Most are 3 or 4 points and are completed in either the first half or second half of the meet.  A seasoned lead will help teach you these 'day of' meet shift jobs.  The early in the season meet jobs are worth 3 points, the end of season meet jobs are worth 4 points.  Why the difference?  Basic supply and demand.  We have a lot more people who want to work early in the season than late. (eg snack bar, ribbons, timing, runner, etc.) 
Or
Event Jobs (Lead and Crew). Most lead jobs are 13 points, but our team's bigger events are worth 18 points, and some of the smaller events are worth 8. Events are generally 'socials' that we run for swimmers and their families, usually during the week.  If you work as part of an 'event crew', those jobs are mostly worth 3 points.  Crew jobs include serving pizza or hot chocolate, setting up or cleaning up after an event, or couting laps at our annual lap-a-thon.  Most events are held during the week.   
​        Or
Volunteer Commitment Buy-out for $600.00Please note that the buy-out fee does NOT apply to All-Stars or Champs, which have additional meet day volunteer obligations for participants. 
Click here for a complete list of job descriptions by job type, with point values and requirements, or look under the Volunteering menu option on the home page.
Job sign ups are on a first come first serve basis and sign ups will open on February 15th and close on April 1st.  
You must be signed up for all 18 of your points by April 1st or we will assume you are choosing the "Buyout" option. 
The Tidalwaves' Board reserves the right to close out non-meet critical jobs in the event that we do not have enough families available to work all jobs.  Covering meet jobs is our first priority.  
All questions about volunteer requirements and jobs should be directed to volunteers@gowaves.com.
Note to Families who are still scheduling assessments or have had assessments but have not completed your registration: There is no volunteer requirement for families with ONLY tadpoles.  For those with children that are in the 8 & Under practice group (either at COM or at Redwood), your children are "on the team" and your family is responsible for their volunteer requirement.  If your assessment will not be complete by February 15th, but you feel comfortable that your swimmer will make the team, we suggest that you sign up for your volunteer points with everyone else.  If for some reason your swimmer is not assessed as 'team ready', we will back you out of your jobs.
What are the exact steps to sign up to volunteer?
  1. Sign into your Team Unify Account at www.gowaves.com
  2. Select the “Events/Jobs” tab in the horizontal blue menu bar (after February 15th at 10:00am).
  3. In the Event Category drop down menu, select "Volunteer Jobs".
  4. Under each of the three Job categories: All Season/Lead JobsMeet Jobs, Event Jobs, you will see a "Job Signup" button. 
  5. Click on the "Job Signup" button for the job category that you are interested in.  You will be taken to the Job Sign Up page.
  6. Listed in alphabetical order, and by date, are all the jobs of that type. (Example:  "Timer 1st Half").  Click on the checkbox in front of the empty slot that you want to sign up for.
  7. Select the "Sign Up" button.  A pop-up button will appear for you to enter your optional contact information.  Once entered, confirm your selection(s) by selecting the "Sign-Up” button in the pop-up window. 
How do I view the jobs that I have signed up for, and check to see if I received credit for my jobs worked?
  1. Sign into your account.
  2. Select the "Events/Jobs" tab in the main Team Unify menu bar.
  3. Select the "Reports" tab in the grey header bar.
  4. Select the first report option, "Job Sign Up Report for My Account".
  5. Enter the dates, 2/1/2019 to 7/5/2019.
  6. Select the "search" button next to the dates.
  7. Your report will be generated and available for your review online.
What if I can’t work my volunteer job?
Until APRIL 1 st  you can use the “ remove Signup ” button to remove the sign up if you no longer want to work that job.  
After that date, YOU are responsible for finding another volunteer replacement to trade spots if you cannot make the selected volunteer assignment for any reason.   And in order for everyone to get the correct credit, you will need to contact the Volunteer Administrator with that information. (volunteers@gowaves.com)
To find a replacement :
  1. Sign into your Team Unify Account at www.gowaves.com
  2. Select the “Events/Jobs” tab in the horizontal menu bar.
  3. In the Event Category drop down menu, select "Volunteer Jobs".
  4. Under each of the three Job categories: All Season/Lead JobsMeet Jobs, Event Jobs, you will see a "Job Signup" button. 
  5. Click on the "Job Signup" button for the job category that you are interested in.  You will be taken to the Job Sign Up page.
  6. Chose a volunteer to trade with.
  7. Select the “Contact Members” option under "Contact" on the horizontal menu of the home page. You will be taken to the “Members Search” page.  Enter the last name or select display all and here you can locate the replacement volunteer's contact information. 
What if I don’t complete my volunteer commitment for the season?
Sign ups open February 21st  and close April 1 st  and are on a first come, first serve basis. If you do not complete, do not fulfill, or do not show up for your jobs, you will be assessed a  $35/point fee  for each point not fulfilled.  More importantly, however, the team and the kids are counting on each of us to do our share.   
You  must be signed up for all of your 18 points by April 1 st or we will assume that you are choosing the “buyout” option and you will be assessed the $600.00 fee.
Please remember that a similar volunteer structure exists for every team in the Marin Swim League and that all of the teams depend on the work of volunteers to make the swim experience great for the kids.  
Questions about volunteering should be directed to volunteers@gowaves.com.