COMPLAINT PROCEDURE

Please email the Club Board of Directors, attention Richard Lemoine (rlemoine@lhgroup.com), with the following information:

1. Name
2. Date and time of incident(s)
3. Involved parties
4. Description of incident(s)
5. If applicable, any steps taken to address the harassment

SPECIFIC POLICIES

• Cross Country Ski Ontario Code of Conduct - November 2018
• Responsible Coaching Guidelines – Commit to Kids
• Rule of Two Guidelines
• Team Travel Guidelines
• Parental/Guardian Code of Conduct
• Harassment Policy
• Concussion Code of Conduct for Athletes and Parents/Guardians (for athletes under 18 year of age)