2022 - 2023 Family Service Hour (Volunteer) Requirements

Summary of changes

Family service hours requirements have been LOWERED from 2021-22

15 hours for families whose highest level swimmer is in Developmental Gold
25 hours for families with swimmers in Age Group Bronze, Age Group Silver, Age Group Gold, Senior Silver, Senior Gold,  or National

NO volunteer requirement for Novice, Developmental Silver, Senior Bronze

Credit will be given for timing at other teams' (away) meets up to the following limits:
Families with a 15 hour requirement can earn up to 6 hours of credit for timing at away meets
Families with a 25 hour requirement can earn up to 10 hours of credit for timing at away meets

The maximum number of hours awarded for timing at an away meet will be 2 hours per session. So timing one morning session at a 2 day meet will earn 2.0 service hours.

60% of a family's service hours must be earned by working at TIDE hosted meets, the majority of which are scheduled in the spring and summer of 2023

Members have until July 2023 to earn service hours. If the full obligation is not met, hours not worked are billed at a rate of $50 PER HOUR and will be charged automatically to members on August 1, 2023


Read about the policiies and procedures on this handy reference sheet HERE.

TIDE is both a team of swimmers and a team of parents. Our team of parents is vital to the success of our program. TIDE parents serve as board members, USA Swimming officials, practice group social event planners, team travel chaperones, subject area experts for facility support and improvements, team publicity and media production experts, and meet support staff for our team-hosted swim meets.

Hosting swim meets generates revenue for the team but more importantly TIDE-hosted meets give our own swimmers as well as those in our area the opportunity to compete locally in a high quality swimming facility. TIDE has a reputation for hosting efficient meets and our parent volunteers are what make our meets so successful.

To assure that we have the meet staff that we need, families with swimmers in Developmental Gold, Age Group Bronze, Age Group Silver, Age Group Gold, Senior Silver, Senior Gold, and National have a service (volunteer) hours requirement. This requirement is detailed in the Swimmer Contract and it is mandatory. Swimmers who join the team after the start of the season will have a pro-rated service hours requirement.

Families who only have swimmers in Novice, Developmental Silver, or Senior Bronze do not have a service hours requirement.

All job signups are done through the website, on the meet and event pages. When signups open, an email goes out to the team. Simply click on "Job signup" on the meet or event page to sign up for work shifts. Workers must be at least 15 years old.




TIDE meet work signups are done through the team website and are monitored by the Service Hours Team. The Service Hours Team can assist families with finding a match between family responsibilities and team requirements. If you have special family circumstances, it is important that you contact the Service Hours Team EARLY when planning your TIDE meet work shifts. Families are expected to be proactive in signing up for their required number of TIDE meet work shifts. You may contact the Service Hours Team at [email protected]

  • A worker cannot simply report to a TIDE meet session unannounced and offer to work. All TIDE meet work shifts must be arranged in advance of the meet by using the Job Signup feature on our Team Unify website (this site). This gives all of our busy families a chance to plan ahead.
  • When you arrive at a meet to work, check in with the volunteer coordinators to get your specific assignments and complete the google form (via QR code). This is how we document who worked and when they worked.
  • Participation in bubble raising or takedown working parties provides TIDE families with yet another opportunity to fulfill their service hours requirements. Note: this work is very physically demanding, it is highly recommended that these  positions be filled by adults who are physically capable of heavy lifting with no underlying conditions that could result in injury.  LIMIT ONE PER FAMILY PER SIGN UP.
  • It is essential that volunteers CHECK IN with the volunteer coordinator in order to get credit for hours worked. Most events will have an electronic check in system that requires the use of a mobile phone with a camera to check in using the session QR code.
  • Volunteers have 7 days after a meet/event to report any discrepancies in service hours credited to their accounts. We will not adjust hours several months after the meet or event.

Common Meet Jobs

Set up / Break down crew

Announcer: Make announcements during meet including upcoming events, competitors' names, meet worker needs (timers). Training and approval by meet broadcast media staff required

Meet Marshal: We staff both a Lead Meet Marshal (must have experience) and a crew of Meet Marshals. Meet Marshals monitor and supervise specific areas of the meet (on deck, in the gym, etc) and are expected to remain in their assigned areas to assure that athletes and spectators are following meet and facility rules. If you are uncomfortable enforcing YMCA and Tide rules and correcting other parents or swimmers, please choose a job where you can be more comfortable. Meet Marshals will find there are times where they need to be assertive to guide meet behavior.

     Described HERE
     Guidelines HERE

Swimmer Staging: (only used at some meets.) Manage the area where swimmers gather before being led to the blocks. Organize swimmers and lead them to the blocks in lane order by heat.  Lead swimmers to the blocks before their heat.

Meet Timing Positions
Timer Instructions HERE
     Head Timer: Confirm enough timers in each lane at least 5-10 minutes before start and throughout meet. Notify Meet Director or Volunteer Coordinator asap if timers are missing.  Start 2 backup watches at the beginning of each race and trade with timers as needed.  Help keep unnecessary people away from starting area. May be asked to train timers. Experience required for this position.
     Lane Timer: Staff up to 3 per lane and clock swimmers' times. Lane timers will be assigned specific lanes. Please do not rearrange yourselves once you report to your lanes as it is hard to track no shows.


Ribbons / Awards: Label ribbons/medals and/or other event awards and sort them by team (or as directed.) Job done during the meet, often as results become available.

Hospitality Monitor / Assistant: Work under direction of Hospitality Manager to arrange and (where appropriate) deliver food and water to coaches and officials during meet. Keep hospitality area tidy and stocked.

Parking Lot Attendant: Direct meet participants to assigned parking areas